Skip to main content
SpringerLink
Log in

Exploring Explorative BPM - Setting the Ground for Future Research

  • Conference paper
  • First Online:
Business Process Management (BPM 2019)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 11675))

Included in the following conference series:

Abstract

Recent claims in the literature highlight that BPM should become more explorative and opportunity-driven. The underlying argument is that BPM has been mainly concerned with exploitation activities – i.e., analysis and improvement of existing business processes – but it has neglected the role of innovation. In this conceptual article, we aim to establish a systematic understanding of what explorative BPM is and how it can be brought about. We pursue three goals. First, we derive an overarching definition of explorative BPM. Second, we propose the “triple diamond model” as a means to integrate explorative BPM activities in business process work. Third, we point to future research opportunities in the context of explorative BPM.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Benner, M.J., Tushman, M.L.: Exploitation, exploration, and process management: the productivity dilemma revisited. Acad. Manag. Rev. 28(2), 238–256 (2003)

    Article  Google Scholar 

  2. Benner, M.J., Tushman, M.L.: Process management, technological innovation, and organizational adaptation. In: Grover, V., Markus, M.L. (eds.) Business Process Transformation, pp. 317–326. M.E. Sharpe, Irvine (2007)

    Google Scholar 

  3. Berger, S., Denner, M.S., Röglinger, M.: The nature of digital technologies: development of a multi-layer taxonomy. In: 26th European Conference on Information Systems (ECIS), Portsmouth, UK, 2018, p. 96 (2018)

    Google Scholar 

  4. Christensen, C.M., Hall, T., Dillon, K., Duncan, D.S.: Know your customers’ “jobs to be done”. Harvard Bus. Rev. 94, 54–62 (2016)

    Google Scholar 

  5. Cropley, A.: In praise of convergent thinking. Creat. Res. J. 18(3), 391–404 (2006)

    Article  Google Scholar 

  6. Davenport, T.H.: Process Innovation: Reengineering Work through Information Technology. Harvard Business School Press, Bosten (1992)

    Google Scholar 

  7. Denner, M.-S., Röglinger, M., Schmiedel, T., Stelzl, K., Wehking, C.: How context-aware are extant BPM methods? - development of an assessment scheme. In: Weske, M., Montali, M., Weber, I., vom Brocke, J. (eds.) BPM 2018. LNCS, vol. 11080, pp. 480–495. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-98648-7_28

    Chapter  Google Scholar 

  8. Dezi, L., Santoro, G., Gabteni, H., Pellicelli, A.C.: The role of big data in shaping ambidextrous business process management: case studies from the service industry. Bus. Process. Manag. J. 24(5), 1163–1175 (2018)

    Article  Google Scholar 

  9. Edquist, C., Hommen, L., McKelvey, M.: Innovation and Employment: Process Versus Product Innovation. Edward Elgar Publishing, Cheltenham (2001)

    Book  Google Scholar 

  10. Gross, S., Malinova, M., Mendling, J.: Navigating through the maze of business process change methods. In: Proceedings of the 52nd Hawaii International Conference on System Sciences, pp. 6270–6279 (2019)

    Google Scholar 

  11. Hammer, M., Champy, J.: Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business Books, New York (1993)

    Google Scholar 

  12. He, Z.-L., Wong, P.-K.: Exploration vs. exploitation: an empirical test of the ambidexterity hypothesis. Organ. Sci. 15(4), 481–494 (2004)

    Article  Google Scholar 

  13. Kemsley, S.: Emerging technologies in BPM. In: vom Brocke, J., Schmiedel, T. (eds.) BPM - Driving Innovation in a Digital World. MP, pp. 51–58. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-14430-6_4

    Chapter  Google Scholar 

  14. Kern, E.-M., Röser, T., Ulrich, S.: Prozessmanagement: Trigger Und Befähiger Für Prozessinnovation? In: Mieke, C. (ed.) Prozessinnovation Und Prozessmanagement. Zwei Managementfelder Zur Stärkung Der Prozessleistung in Unternehmen, pp. 1–26. Logos, Berlin (2013)

    Google Scholar 

  15. Kerpedzhiev, G., König, U., Röglinger, M., Rosemann, M.: Business process management in the digital age. BPT Trends (2017)

    Google Scholar 

  16. Klammer, A., Grisold. T., Güldenberg, S.: Introducing a ‘stop-doing’ culture: how to free your organization from rigidity. Business Horizons (in press)

    Google Scholar 

  17. Kohlborn, T., Mueller, O., Poeppelbuss, J., Roeglinger, M.: Interview with Michael Rosemann on ambidextrous business process management. Bus. Process. Manag. J. 20(4), 634–663 (2014)

    Article  Google Scholar 

  18. Linhart, A., Röglinger, M., Stelzl, K.: A project portfolio management approach to tackling the exploration/exploitation trade-off. Bus. Inf. Syst. Eng. 1–17 (2018)

    Google Scholar 

  19. Ohlsson, J., Han, S., Bouwman, H.: The prioritization and categorization method (PCM) process evaluation at Ericsson: a case study. Bus. Process. Manag. J. 23(2), 377–398 (2017)

    Article  Google Scholar 

  20. O’Reilly, C.A., Tushman, M.L.: The ambidextrous organization. Harvard Bus. Rev. 82(4), 74–81 (2004)

    Google Scholar 

  21. O’Reilly, C.A., Tushman, M.L.: Organizational ambidexterity: past, present, and future. Acad. Manag. Perspect. 27(4), 324–338 (2013)

    Article  Google Scholar 

  22. Rosemann, M.: Proposals for future BPM research directions. In: Ouyang, C., Jung, J.-Y. (eds.) AP-BPM 2014. LNBIP, vol. 181, pp. 1–15. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-08222-6_1

    Chapter  Google Scholar 

  23. Röglinger, M., Schwindenhammer, L., Stelzl, K.: How to put organizational ambidexterity into practice – towards a maturity model. In: Weske, M., Montali, M., Weber, I., vom Brocke, J. (eds.) BPM 2018. LNBIP, vol. 329, pp. 194–210. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-98651-7_12

    Chapter  Google Scholar 

  24. Teece, D.J.: Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strateg. Manag. J. 28(13), 1319–1350 (2007)

    Article  Google Scholar 

  25. Tidd, J., Bessant, J.: Managing Innovation: Integrating Technological, Market and Organizational Change, 5th edn. Wiley, Chichester (2013)

    Google Scholar 

  26. Tumbas, S., Berente, N., vom Brocke, J.: Three types of chief digital officers and the reasons organizations adopt the role. MISQ Exec. 16(2), 121–134 (2017)

    Google Scholar 

  27. Tushman, M.L., O’Reilly, C.A.: Ambidextrous organizations: managing evolutionary and revolutionary change. Calif. Manag. Rev. 38(4), 8–30 (1996)

    Article  Google Scholar 

  28. Vahs, D., Brem, A.: Innovationsmanagement: Von Der Idee Zur Erfolgreichen Vermarktung, 4th edn. Schäffer-Poeschel, Stuttgart (2013)

    Google Scholar 

  29. vom Brocke, J., Mendling, J.: Frameworks for business process management: a taxonomy for business process management cases. In: vom Brocke, J., Mendling, J. (eds.) Business Process Management Cases. MP, pp. 1–17. Springer, Cham (2018). https://doi.org/10.1007/978-3-319-58307-5_1

    Chapter  Google Scholar 

  30. vom Brocke, J., Rosemann, M. (eds.): Handbook on Business Process Management 2: Strategic Alignment, Governance, People and Culture. Springer, Heidelberg (2014). https://doi.org/10.1007/978-3-642-01982-1

    Book  Google Scholar 

  31. vom Brocke, J., Zelt, S., Schmiedel, T.: On the role of context in business process management. Int. J. Inf. Manag. 36, 486–495 (2016)

    Article  Google Scholar 

  32. vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., Viaene, S.: Ten principles of good business process management. Bus. Process. Manag. J. 20(4), 530–548 (2014)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. University of Bayreuth, 95444, Bayreuth, Germany

    Maximilian Röglinger & Katharina Stelzl

  2. University of Liechtenstein, 9490, Vaduz, Liechtenstein

    Thomas Grisold & Jan vom Brocke

  3. Vienna University of Economics and Business, 1020, Vienna, Austria

    Steven Gross

Authors
  1. Thomas Grisold
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Steven Gross
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Maximilian Röglinger
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Katharina Stelzl
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Jan vom Brocke
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding authors

Correspondence to Thomas Grisold , Steven Gross , Maximilian Röglinger , Katharina Stelzl or Jan vom Brocke .

Editor information

Editors and Affiliations

  1. University of Copenhagen, Copenhagen, Denmark

    Thomas Hildebrandt

  2. Eindhoven University of Technology, Eindhoven, The Netherlands

    Boudewijn F. van Dongen

  3. University of Bayreuth, Bayreuth, Germany

    Maximilian Röglinger

  4. Vienna University of Economics and Business, Vienna, Austria

    Jan Mendling

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Grisold, T., Gross, S., Röglinger, M., Stelzl, K., vom Brocke, J. (2019). Exploring Explorative BPM - Setting the Ground for Future Research. In: Hildebrandt, T., van Dongen, B., Röglinger, M., Mendling, J. (eds) Business Process Management. BPM 2019. Lecture Notes in Computer Science(), vol 11675. Springer, Cham. https://doi.org/10.1007/978-3-030-26619-6_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-26619-6_4

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-26618-9

  • Online ISBN: 978-3-030-26619-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation