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Business and ICT Alignment in Higher Education: A Case Study in Measuring Maturity

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Building Sustainable Information Systems

Abstract

Aligning information communication technology (ICT) to business goals is a common issue cited by senior executives. In the UK, the Joint Information Systems Committee (JISC), a government funded body for driving innovation in UK education and research by championing digital technologies, has also focussed its attention on the need for alignment in higher education. This paper reports on the deployment of a strategic ICT (SICT) toolkit that aims to provide a maturity measure of the extent of strategic alignment of an institution. The results from the survey distributed to 65 senior managers in the organization provide a maturity measure and indicate that Enterprise Architecture and integration requirements between business and IS planning are central to increasing the maturity levels for universities engaged in business and IT alignment (BIA).

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Author information

Authors and Affiliations

  1. Middlesex University, Hendon, London, NW4 4BT, UK

    Balbir S. Barn, Tony Clark & Gary Hearne

Authors
  1. Balbir S. Barn
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  2. Tony Clark
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  3. Gary Hearne
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Corresponding author

Correspondence to Balbir S. Barn .

Editor information

Editors and Affiliations

  1. Monash University, Caaulfield East, Victoria, Australia

    Henry Linger

  2. Monash University, Caulfield East, Victoria, Australia

    Julie Fisher

  3. Box Hill Institute, Box Hill, Victoria, Australia

    Andrew Barnden

  4. National University of Ireland, Galway, Ireland

    Chris Barry

  5. National University of Ireland, Galway, Ireland

    Michael Lang

  6. City University of Hong Kong, Kowloon, Hong Kong SAR

    Christoph Schneider

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© 2013 Springer Science+Business Media, LLC

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Barn, B.S., Clark, T., Hearne, G. (2013). Business and ICT Alignment in Higher Education: A Case Study in Measuring Maturity. In: Linger, H., Fisher, J., Barnden, A., Barry, C., Lang, M., Schneider, C. (eds) Building Sustainable Information Systems. Springer, Boston, MA. https://doi.org/10.1007/978-1-4614-7540-8_4

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  • DOI: https://doi.org/10.1007/978-1-4614-7540-8_4

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  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-1-4614-7539-2

  • Online ISBN: 978-1-4614-7540-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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