Abstract
Exceptions have always been a major source of complexity and limitation in business process automation. In this paper we review exception handling from the perspective of large business processes that involve several, possibly heterogeneous and distributed information systems. The aim is to capture behavior which represents deviations from the normal process, but still can be anticipated, and handled accordingly. These exceptions are useful and a key to effective and flexible processes. Using workflow techniques as instruments of business process modeling, we provide methodological guidelines for analyzing exceptional behavior and designing special constructs within the process model that support useful exceptions.
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Sadiq, S.W., Orlowska, M.E. (2000). On Capturing Exceptions in Workflow Process Models. In: Abramowicz, W., Orlowska, M.E. (eds) BIS 2000. Springer, London. https://doi.org/10.1007/978-1-4471-0761-3_1
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DOI: https://doi.org/10.1007/978-1-4471-0761-3_1
Publisher Name: Springer, London
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