Abstract
Evans and Wurster (2000, p. 20) argue that while “information… may be the end product of only a minority of businesses,… it glues together value chains, supply chains, consumer franchises, and organisations across the entire economy. And it accounts for a grossly disproportionate share of competitive advantage and therefore of profits” (emphasis in original). It clearly makes good sense for all businesses to take information, and knowledge, seriously.
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© 2002 Springer-Verlag London
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Scholtz, V. (2002). Managing Knowledge in a Knowledge Business. In: Coakes, E., Willis, D., Clarke, S. (eds) Knowledge Management in the SocioTechnical World. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-0187-1_5
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DOI: https://doi.org/10.1007/978-1-4471-0187-1_5
Publisher Name: Springer, London
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