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Stepped Care and E-Health in Behavioral Managed Care

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Stepped Care and e-Health

Abstract

Managed care entities such as Managed Behavioral Health Care Organizations, health plans, and vendors increasingly focus on information technology, e-health, and stepped care in population-based approaches to behavioral health management. Population-based interventions, also known as disease management, involve a systematic approach to defining a population with a chronic illness. In managed care, the population is typically identified based on a combination of claims data showing utilization, diagnoses, medications, and cost of care. Once the population is identified the managed care case manager will outreach individuals and attempt to enroll them in programs designed to improve their ability to effectively manage their chronic condition. The interventions typically include telephonic contacts between the case manager and individual focused on education, monitoring treatment outcome, self-help activities and resources, and treatment adherence.

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Authors and Affiliations

  1. Behavioral Health Program, School of Letters and Sciences, Arizona State University, P.O. Box 37100, Mail Code 3252, Phoenix, AZ, USA

    Ronald R. O’Donnell

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  1. Ronald R. O’Donnell
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Correspondence to Ronald R. O’Donnell .

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Editors and Affiliations

  1. Dept. Psychology, University of Nevada, Reno, Reno, 89557-0062, Nevada, USA

    Crissa Draper

  2. Dept. Psychology, University of Nevada, Reno, Reno, 89557-0062, Nevada, USA

    William T. O'Donohue

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O’Donnell, R.R. (2011). Stepped Care and E-Health in Behavioral Managed Care. In: Draper, C., O'Donohue, W. (eds) Stepped Care and e-Health. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-6510-3_14

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