This chapter1 reviews formal dialogue systems for persuasion. In persuasion dialogues two or more participants try to resolve a conflict of opinion, each trying to persuade the other participants to adopt their point of view. Dialogue systems for persuasion regulate how such dialogues can be conducted and what their outcome is. Good dialogue systems ensure that conflicts of view can be resolved in a fair and effective way [6]. The term ‘persuasion dialogue’ was coined by Walton [13] as part of his influential classification of dialogues into six types according to their goal. While persuasion aims to resolve a difference of opinion, negotiation tries to resolve a conflict of interest by reaching a deal, information seeking aims at transferring information, deliberationdeliberation wants to reach a decision on a course of action, inquiry is aimed at “growth of knowledge and agreement” and quarrel is the verbal substitute of a fight. This classification leaves room for shifts of dialogues of one type to another. In particular, other types of dialogues can shift to persuasion when a conflict of opinion arises. For example, in information-seeking a conflict of opinion could arise on the credibility of a source of information, in deliberation the participants may disagree about likely effects of plans or actions and in negotiation they may disagree about the reasons why a proposal is in one’s interest.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
J. Barwise and L. Moss. Vicious Circles. Number 60 in CSLI Lecture Notes. CSLI Publications, Stanford, CA, 1996.
G. Brewka. Dynamic argument systems: a formal model of argumentation processes based on situation calculus. Journal of Logic and Computation, 11:257–282, 2001.
L. Carlson. Dialogue Games: an Approach to Discourse Analysis. Reidel Publishing Company, Dordrecht, 1983.
T. Gordon. The Pleadings Game: an exercise in computational dialectics. Artificial Intelligence and Law, 2:239–292, 1994.
C. Hamblin. Fallacies. Methuen, London, 1970.
R. Loui. Process and policy: resource-bounded non-demonstrative reasoning. Computational Intelligence, 14:1–38, 1998.
J. Mackenzie. Question-begging in non-cumulative systems. Journal of Philosophical Logic, 8:117–133, 1979.
S. Parsons, M. Wooldridge, and L. Amgoud. Properties and complexity of some formal inter-agent dialogues. Journal of Logic and Computation, 13, 2003. 347-376.
J. Pollock. Cognitive Carpentry. A Blueprint for How to Build a Person. MIT Press, Cambridge, MA, 1995.
H. Prakken. Coherence and flexibility in dialogue games for argumentation. Journal of Logic and Computation, 15:1009–1040, 2005.
H. Prakken. Formal systems for persuasion dialogue. The Knowledge Engineering Review, 21:163–188, 2006.
H. Prakken and G. Sartor. Argument-based extended logic programming with defeasible priorities. Journal of Applied Non-classical Logics, 7:25–75, 1997.
D. Walton. Logical dialogue-games and fallacies. University Press of America, Inc., Lanham, MD., 1984.
D. Walton and E. Krabbe. Commitment in Dialogue. Basic Concepts of Interpersonal Reasoning. State University of New York Press, Albany, NY, 1995.
J. Woods and D. Walton. Arresting circles in formal dialogues. Journal of Philosophical Logic, 7:73–90, 1978.
T. Yuan, D. Moore, and A. Grierson. A human-computer dialogue system for educational debate: A computational dialectics approach. International Journal of Artificial Intelligence in Education, 18:3–26, 2008.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2009 Springer-Verlag US
About this chapter
Cite this chapter
Prakken, H. (2009). Models of Persuasion Dialogue. In: Simari, G., Rahwan, I. (eds) Argumentation in Artificial Intelligence. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-98197-0_14
Download citation
DOI: https://doi.org/10.1007/978-0-387-98197-0_14
Published:
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-98196-3
Online ISBN: 978-0-387-98197-0
eBook Packages: Computer ScienceComputer Science (R0)