Skip to main content

The CSCW Lab for Groupware Evaluation

  • Conference paper
  • First Online:
Groupware: Design, Implementation, and Use (CRIWG 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2440))

Included in the following conference series:

Abstract

The aim of this paper is to report the initiative of a research project called the CSCW Lab. The CSCW Lab is an approach for applying evaluation methodologies in the context of a groupware research group. We identify the major dimensions of groupware evaluation and describe how the CSCW Lab addresses them. The first experiments using CSCW Lab are also described.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Pinelle, D. 2000 A Survey of Groupware Evaluations in CSCW Proceedings. Research Report 00-1, Computer Science Department, University of Saskatchewan.

    Google Scholar 

  2. Pinelle, D., and Gutwin, C., 2000, “A Review of Groupware Evaluations”, Proceedings of Ninth IEEE WETICE 2000 Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, Gaithersburg, Maryland, June.

    Google Scholar 

  3. Knutilla, A.J., Steves, M.P., Allen, R.H., 2000, Workshop on Evaluating Collaborative Enterprises 2000-Workshop Report, as part of the 9th Int. Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, June,National Institute of Standards and Technology, USA. (report available at: http://www.mel.nist.gov/msidlibrary/doc/steves00a.pdf)

  4. Steves, M.P., Allen, R.H., 2001, Evaluating Collaborative Enterprises-A Workshop Report, as part of the 10th Int. Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, June, MIT, Cambridge, MA, USA. (available at: http://www.mel.nist.gov/msidlibrary/doc/steves01b.pdf)

  5. McGrath, J.E., “Methodology Matters: Doing Research in the Behavioral and Social Sciences”. In: Readings in Human-Computer Interaction: Toward the Year 2000, 2nd Ed. Baeker, R.M., Grudin, J., Buxton, W.A.S., Greenberg, S. (eds.), Morgan Kaufman Publishers, San Francisco, 1995, 152–169.

    Google Scholar 

  6. Ramage, M., Twidale, M., Sommerville, I., Evaluation of Cooperative Systems Project, (http://www.comp.lancs.ac.uk/computing/research/cseg/projects/evaluation/)

  7. Dennis, A., Valacich, J.S., 2001, “Conducting Research in Information Systems”, Communications of the Association for Information Systems, Vol. 7, Article 5, July.

    Google Scholar 

  8. Baker, K., Greenberg, S., Gutwin, S., 2001, “Heuristic Evaluation of Groupware Based on the Mechanics of Collaboration”. In: Proceedings of the 8th IFIP Working Conference on Engineering for Human-Computer Interaction (EHCI’01), Toronto, Canadá.

    Google Scholar 

  9. Randall, D., Twidale, M., Bentley, R., 1996, “Dealing with Uncertainty-Perspectives on the Evaluation Process”. In: Thomas, P.J. (ed.), CSCW Requirements and Evaluation, Springer.

    Google Scholar 

  10. Baeza-Yates, R., Pino, J.A., 1997, “A First Step to Formally Evaluate Collaborative Work”. In Proceedings of Group 97, Phoenix, USA.

    Google Scholar 

  11. Monk, A., McCarthy, J., Watts, L., Daly-Jones, O., 1996, “Measures of Process”. In: Thomas, P.J. (ed.), CSCW Requirements and Evaluation, Berlin, Springer.

    Google Scholar 

  12. Steves, M.P., Allen, R.H. (2001) Evaluating Collaborative Enterprises-A Workshop Report. WETICE’2001.

    Google Scholar 

  13. CHORD Group-http://www.chord.nce.ufrj.br

  14. Semiotic Engineering Research Group (SERG)-http://www.serg.inf.puc-rio.br

  15. Baker, K., Greenberg, S., Gutwin, C., 2001, “Heuristic Evaluation of Groupware Based on the Mechanics of Collaboration”, Proc. of the 8th IFIP Working Conference on Engineering for Human-Computer Interaction, ECHI’01, May 11–13, Toronto, Canada.

    Google Scholar 

  16. Prates, R.O, Souza, C.S., Assis, P.S., “Categorizing communicability evaluation breakdowns in groupware applications”, CHI-SA 2001, Pretoria, South Africa.

    Google Scholar 

  17. Borges, M.R.S., Pino, J.A., 1999, “Awareness Mechanisms for Coordination in Asynchronous CSCW”. In: Proceedings of the 9th Workshop on Information Technology and Systems (WITS’99), Charlotte, North Carolina, EUA, Dec.

    Google Scholar 

  18. Paulk, M.C. et al, 1993, Capability Maturity Model for Software, version 1.1. CMU/SEI-93-TR-24, Carnegie Mellon University, Software Engineering Institute, Pittsburgh, Pennsylvania, Feb.

    Google Scholar 

  19. Santoro, F.M., 2001, A Cooperation Model for Project-Based Learning. Doctoral Thesis. COPPE Sistemas, UFRJ, Rio de Janeiro, Brazil. (in Portuguese).

    Google Scholar 

  20. Borges, M.R.S., Pino, J.A., 2000. “Information Technology in Latin America: Two Decades of Collaboration”, Information Technology for Development, V 9 N 3–4, p. 189–204

    Google Scholar 

  21. Araujo, R.M., Borges, M.R.S., 2001. Extending the Software Process Culture-An Approach Based on Groupware and Workflow. In: Proceedings of the Third International Conference on Product Focused Software Process Improvement PROFES’2001, Kaiserlautern, Germany, September, p. 297–310.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2002 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

de Araujo, R.M., Santoro, F.M., Borges, M.R.S. (2002). The CSCW Lab for Groupware Evaluation. In: Haake, J.M., Pino, J.A. (eds) Groupware: Design, Implementation, and Use. CRIWG 2002. Lecture Notes in Computer Science, vol 2440. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46124-8_15

Download citation

  • DOI: https://doi.org/10.1007/3-540-46124-8_15

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-44112-0

  • Online ISBN: 978-3-540-46124-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics