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The Role of Emotion, Values, and Beliefs in the Construction of Innovative Work Realities

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Soft-Ware 2002: Computing in an Imperfect World (Soft-Ware 2002)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2311))

Abstract

Traditional approaches to requirements elicitation stress systematic and rational analysis and representation of organizational context and system requirements. This paper argues that (1) for an organization, a software system implements a shared vision of a future work reality and that (2) understanding the emotions, feelings, values, beliefs, and interests that drive organizational human action is needed in order to invent the requirements of such a software system. This paper debunks some myths about how organizations transform themselves through the adoption of Information and Communication Technology; describes the concepts of emotion, feeling, value, and belief; and presents some constructionist guidelines for the process of eliciting requirements for a software system that helps an organization to fundamentally change its work patterns.

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Author information

Authors and Affiliations

  1. Escola Superior de Tecnologia e Gestão de Viana do Castelo, Viana do Castelo, Portugal

    Isabel Ramos

  2. Department of Computer Science, University of Waterloo, Waterloo, ON, Canada

    Daniel M. Berry

  3. Departamento de Informática, Universidade do Minho, Guimarães, Portugal

    João Á. Carvalho

Authors
  1. Isabel Ramos
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  2. Daniel M. Berry
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  3. João Á. Carvalho
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Editor information

Editors and Affiliations

  1. Faculty of Informatics School of Information and Software Engineering, University of Ulster, Jordanstown Campus, BT37 0QB, Newtownabbey, Northern Ireland

    David Bustard , Weiru Liu  & Roy Sterritt ,  & 

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© 2002 Springer-Verlag Berlin Heidelberg

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Ramos, I., Berry, D.M., Carvalho, J.Á. (2002). The Role of Emotion, Values, and Beliefs in the Construction of Innovative Work Realities. In: Bustard, D., Liu, W., Sterritt, R. (eds) Soft-Ware 2002: Computing in an Imperfect World. Soft-Ware 2002. Lecture Notes in Computer Science, vol 2311. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-46019-5_22

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  • DOI: https://doi.org/10.1007/3-540-46019-5_22

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-43481-8

  • Online ISBN: 978-3-540-46019-0

  • eBook Packages: Springer Book Archive

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