Abstract
In this paper, we present the Collaborative Agent-based Knowledge Engine approach for supporting mobile workers performing time-critical and/or business-critical tasks within agile projects. By a combination of sophisticated knowledge management and a light-weight workflow model, this approach provides guidance and knowledge as required to perform the individual activities. Moreover, we discuss aspects for maintaining project history, as well as possibilities for integrating tools regarding computer-supported collaborative work already deployed in organizations.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Abrahamson, P., Salo, O., Ronkainen, J., Warsta, J.: Agile software development methods: Review and anaylsis. Number 478. VTT Publications (2002)
Boehm, B.: Get ready for the agile methods, with care. IEEE Computer 35, 64–69 (2002)
Beck, K., Fowler, M.: Planning Extreme Programming. Addison-Wesley, Reading (2000)
Glazer, H.: Dispelling the process myth: Having a process does not mean sacrificing agility or creativity. Crosstalk: The Journal on Defense Software Engineering 14, 27–30 (2001)
Advanced Development Methods, Inc.: Control chaos: Living on the edge. the origins of scrum (1996), http://www.controlchaos.com
Maus, H.: Workflow context as a means for intelligent information support. In: Akman, V., Bouquet, P., Thomason, R.H., Young, R.A. (eds.) CONTEXT 2001. LNCS (LNAI), vol. 2116, pp. 261–274. Springer, Heidelberg (2001)
van Elst, L., Aschoff, F.R., Bernardi, A., Maus, H., Schwarz, S.: Weakly-structured workflows for knowledge-intensive tasks: An experimental evaluation. In: Proceedings of the 18th International Workshops on Enabeling Technologies: Infrastructures for collaborative enterprises, Linz, Austria, pp. 340–345. IEEE Computer Society Press, Los Alamitos (2003)
Weber, B., Wild, W., Breu, R.: CBRFlow: Enabling adaptive workflow management through conversational case-based reasoning. In: Funk, P., González Calero, P.A. (eds.) ECCBR 2004. LNCS (LNAI), vol. 3155, pp. 434–448. Springer, Heidelberg (2004)
Wargitsch, C., Wewers, T., Theisinger, F.: An organizational-memory-based approach for an evolutionary workflow management system - concepts and implementation. In: HICSS 1998: Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences, Washington, DC, USA, vol. 1, p. 174. IEEE Computer Society, Los Alamitos (1998)
Maurer, F., Mertel, S.: Process support for distributed extreme programming teams. In: Proceedings of the International Workshop on Global Software Development (ICSE 2002 GSD), Orlando, FL (2002)
Highsmith, J.: Agile Software Development Ecosystems. Addison-Wesley, Reading (2002)
Bröckers, A., Lott, C.M., Rombach, H.D., Verlage, M.: MVP-L language report version 2 (1997)
Wodtke, D., Weißenfels, J., Weikum, G., Dittrich, A.K., Muth, P.: The mentor workbench for enterprise-wide workflow management. In: Peckham, J. (ed.) Proceedings of the ACM SIGMOD International Conference on Management of Data, Tucson, AZ, pp. 576–579. ACM Press, New York (1997)
Abecker, A., Bernardi, A., Ntioudis, S., Mentzas, G., Herterich, R., Houy, C., Muller, S., Legal, M.: The DECOR toolbox for workflow-embedded organizational memory access. In: Proceedings of the 3rd International Conference on Enterprise Information Systems, ICEIS 2001, pp. 225–232 (2001)
Holz, H.: An incremental approach to task-specific information delivery in se processes. In: Proceedings of the 18th IEEE International Conference on Automated Software Engineering, pp. 295–298 (2003)
Papavassiliou, G., Mentzas, G.: Knowledge modelling in weakly-structured business processes. Journal of Knowledge Management 7, 18–33 (2003)
Buhler, P.A., Vidal, J.M.: Towards adaptive workflow enactment using multiagent systems, vol. 6, pp. 61–87. Springer Science + Business Media, Inc. Manufactured in The Netherlands (2005)
Andrews, T., Curbera, F., Dholakia, H., Goland, Y., Klein, J., Leymann, F., Liu, K., Roller, D., Smith, D., Thatte, S., Trickovic, I., Weerawarana, S.: Business process execution language for web services, version 1.1. specification, BEA Systems, IBM Corp., Microsoft Corp., SAP AG, Siebel Systems (2003)
Johnson, P.M., Kou, H., Agustin, J., Chan, C., Moore, C., Miglani, J., Zhen, S., Douane, W.E.: Beyond the personal software process: Metrics collection and analysis for the differently disciplined. In: Proceedings of the 2003 International Conference on Software Engineering, Portland, OR (2003)
Sauer, T.: Using design rationales as agile documentation. In: Proceedings of the 18th International Workshops on Enabeling Technologies: Infrastructures for collaborative enterprises, Linz, Austria, pp. 326–331. IEEE Computer Society Press, Los Alamitos (2003)
Ambler, S.: Agile documentation. Essay (2001), http://www.agilemodeling.com/essays/agileDocumentation.htm
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Freßmann, A., Maximini, R., Sauer, T. (2005). Towards Collaborative Agent-Based Knowledge Support for Time-Critical and Business-Critical Processes. In: Althoff, KD., Dengel, A., Bergmann, R., Nick, M., Roth-Berghofer, T. (eds) Professional Knowledge Management. WM 2005. Lecture Notes in Computer Science(), vol 3782. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11590019_49
Download citation
DOI: https://doi.org/10.1007/11590019_49
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-30465-4
Online ISBN: 978-3-540-31620-6
eBook Packages: Computer ScienceComputer Science (R0)