Abstract
As large companies are building up their enterprise architecture solutions, they need to relate business process descriptions to lengthy and formally structured documents of corporate policies and standards. However, these documents are usually not specific to particular tasks or processes, and the user is left to read through a substantial amount of irrelevant text to find the few fragments that are relevant to him. In this paper, we describe a text mining approach to establishing links between business process model elements and relevant parts of governing documents in Statoil, one of Norway’s largest companies. The approach builds on standard IR techniques, gives us a ranked list of text fragments for each business process activity, and can easily be integrated with Statoil’s enterprise architecture solution. With these ranked lists at hand, users can easily find the most relevant sections to read before carrying out their activities.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Baeza-Yates, R.A., Ribeiro-Neto, B.A.: Modern Information Retrieval. Addison-Wesley, Reading (1999)
Conklin, J.: A survey of hypertext. Technical Report 2, Austin, Texas, 3 (1987)
Decker, S., Erdmann, M., Fensel, D., Studer, R.: Ontobroker: Ontology Based Access to Distributed and Semi-Structured Information. Kluwer Academic Publisher, Boston (1999)
Engels, R., Lech, T.: Towards the Semantic Web: Ontology-Driven Knowledge Management. In: Generating Ontologies for the Semantic Web: OntoBuilder. John Wiley & Sons, Chichester (2003)
Fensel, D., van Harmelen, F., Horrocks, I., McGuinness, D.L., Patel-Schneider, P.F.: Oil: An ontology infrastructure for the semantic web. IEEE Intelligent Systems 16(2), 38–45 (2001)
Handschuh, S., Staab, S., Maedche, A.: Creating relational metadata (cream) - a framework for semantic annotation. In: The Emerging Semantic Web (2001)
Heflin, J., Hendler, J.: Searching the web with shoe (2000)
Ingvaldsen, J.E., Gulla, J.A., Hegle, O.A., Prange, A.: Revealing the real business flows from enterprise systems transactions. In: Accepted for publication, 7th International Conference on Enterprise Information Systems (2005)
Maedche, A., Schnurr, H.p., Erdmann, M., Staab, S.: From manual to semi-automatic semantic annotation: About ontology-based text annotation tools (June 23 2000)
Maedche, A., Staab, S.: Mining ontologies from text. In: Dieng, R., Corby, O. (eds.) EKAW 2000. LNCS (LNAI), vol. 1937, pp. 189–202. Springer, Heidelberg (2000)
Maedche, E., Staab, S.: Ontology learning for the semantic web (February 08 2001)
Martin, P., Eklund, P.: Embedding knowledge in Web documents: CGs versus XML-based metadata languages. In: Tepfenhart, W.M. (ed.) ICCS 1999. LNCS, vol. 1640, pp. 230–246. Springer, Heidelberg (1999)
Miller, G.: WordNet: an online lexical database. International Journal of Lexicography 3(4) (1990)
Missikoff, M., Navigli, R., Velardi, V.: The usable ontology: An environment for building and assessing a domain ontology. In: Horrocks, I., Hendler, J. (eds.) ISWC 2002. LNCS, vol. 2342, pp. 39–53. Springer, Heidelberg (2002)
Navigli, R., Velardi, P., Gangemi, A.: Ontology learning and its application to automated terminology translation. IEEE Intelligent Systems 18(1), 22–31 (2003)
Scheer, A.-W., Nüttgens, M.: ARIS architecture and reference models for business process management. In: van der Aalst, W.M.P., Desel, J., Oberweis, A. (eds.) Business Process Management. LNCS, vol. 1806, pp. 376–389. Springer, Heidelberg (2000)
Su, X., Gulla, J.A.: Semantic enrichment for ontology mapping. In: Meziane, F., Métais, E. (eds.) NLDB 2004. LNCS, vol. 3136, pp. 217–228. Springer, Heidelberg (2004)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ingvaldsen, J.E., Gulla, J.A., Su, X., Rønneberg, H. (2005). A Text Mining Approach to Integrating Business Process Models and Governing Documents. In: Meersman, R., Tari, Z., Herrero, P. (eds) On the Move to Meaningful Internet Systems 2005: OTM 2005 Workshops. OTM 2005. Lecture Notes in Computer Science, vol 3762. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11575863_67
Download citation
DOI: https://doi.org/10.1007/11575863_67
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-29739-0
Online ISBN: 978-3-540-32132-3
eBook Packages: Computer ScienceComputer Science (R0)