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Learning Organisation or Learning Community? A Critique of Senge

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Abstract

This paper takes a close look at a central aspect of the work of Peter Senge,1 namely his advocacy of the learning organisation and the ‘Communities of Commitment’ that he suggests are its central dynamic. Echoing strands of the liberal-communitarian debate, Senge argues for ‘the primacy of the whole’ and ‘the community nature of the self ’ as two of the three Galilean shifts2 which have the potential to enable business to accomplish fundamental changes in our ways of thinking and being which have thus far eluded other agencies of social and political transformation. My concern is that Senge is not at all clear about the relationship between organisation and community, or, indeed, what community actually is. Arguing that his account is disappointingly partial and damagingly flawed, I then suggest a number of sites for future philosophical work for those who wish to develop an emancipatory notion of community. I end by advocating the work of John Macmurray as a major source of philosophical insight and human wisdom, both with regard to community and the development of a person-centred philosophy of work. A second paper will explore some of this ideas on these matters more fully..

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References

  1. See Senge, P The Fifth Discipline: The Art and Practice of the Learning Organization Century Business, London 1990; Senge, P ‘The Leader’s New Work: Building Learning Organisations’ Sloan Management Review 22 (1) Fall 1990 pp 7–23; Senge, P ‘The Learning Organization Made Plain’ Training & Development October 1991 pp 37–44; Kofman F & Senge P M ‘Communities of Commitment: The Heart of Learning Organizations’ Organizational Dynamics 22 (2) Autumn 1993 pp 5–23; Senge P, Roberts C, Ross R C, Smith B J, & Kleiner A The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization Nicholas Brealey, London 1994; Senge P, Kleiner A, Roberts C, Ross R, Roth G, & Smith B The Dance of Change: The Challenges of Sustaining Momentum in Learning Organizations Nicholas Brealey, London 1999; and O’Neil J ‘On Schools as Learning Organisations: A Conversation with Peter Senge’ Educational Leadership 52 (7) April 1995 pp 20–23. Senge is not, of course, alone in developing and promoting the notion of a learning organisation. The literature is now substantial. For a useful, short overview see Jones A & Hendry C ‘The Learning Organization: Adult Learning and Organizational Transformation’ British Journal of Management 5, 1994 pp 153–162. They locate the emergence of the term (though not the idea) in the USA with Hayes R H, Wheelwright S C, & Clark K B Dynamic Manufacturing: Creating the Learning Organization Free Press, New York 1988. In the UK they locate the term’s emergence with Pedler M, Burgoyne J, & Boydell T The Learning Company Project: A Report on Work Undertaken October 1987 to April 1988 The Training Agency, Sheffield 1988; Pedler M, Burgoyne T & Boydell T ‘Towards the Learning Company’ Management Education & Development 20 (1) 1989 pp 1–8; and Pedler M, Burgoyne T & Boydell T The Learning Company: A Strategy for Sustainable Development McGraw Hill, London 1991. In this paper I will be drawing primarily, though by no means exclusively, on Kofman & Senge’s ‘Communities of Commitment: The Heart of Learning Organizations’ (1993) since, as the title suggests, it provides one of Senge’s most focused tr eatments of community and its place in the learning organisation

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  14. Ibid p 6

  15. At various points in this paper Kofman and Senge do themselves no favours by making claims that are wildly overblown. For example, their claim to be making ‘Galilean’ shifts is, to say the least, immodest. I realise that with the intellectual hype and postmodern turbulence of the early 21st Century one can hardly draw breath before someone else has claimed another paradigm shift on our behalf. However, I would have thought that Kofman and Senge’s work has enough internal str ength to make recourse to G alilean imager y unnecessary.

  16. Ibid

  17. Ibid p 14

  18. Ibid

  19. Ibid p 16

  20. Ibid

  21. I take Senge to task for this carefree oscillation in ‘Organisation, Community and the Dangers of Linguistic Sleight of Hand’ below

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  40. Senge insists that the redefined role of leaders in a learning organisation is enormously demanding (eg Senge ‘The Leader’s New Work’ loc cit 1990 pp 8, 22) and that, leadership is the prime responsibility of those “at the top” (Senge loc cit 1991 p 38). In his later, joint paper with Fred Kofman he is equally emphatic that in the learning organisation ‘leaders are those building the new organisation and its capabilities... the ones ‘walking ahead’ regardless of their management position or hierarchical authority" and the observation that "such leadership is inevitably collective (Kofman & Senge op cit 1993 p 17).

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  59. It is both interesting and encouraging to note that recent work in sociology (eg Giddens, A Beyond Left and Right: The Future of Radical Politics Polity Press, Oxford 1994), political philosophy (eg Fraser & Lacey op cit 1993) and philosophy of education (eg Noddings, N ‘On Community’ Educational Theory 46 (3) Summer 1996 pp 245–267) seems to be giving fresh impetus to some of the insights Macmurray began to offer us some sixty years ago.

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Fielding, M. Learning Organisation or Learning Community? A Critique of Senge. Philos. of Manag. 1, 17–29 (2001). https://doi.org/10.5840/pom20011211

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