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Information Disclosure in Sales

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Abstract

Moral intuitions vary with regard to how much information a salesperson needs to disclose to a potential buyer. Through an analysis of the social role of salesperson and ethical argument, it is established that there is a general obligation to disclose what a buyer would need to make a reasonable judgment about whether to purchase the product. This rule is interpreted and shown to be superior to alternatives when appropriately qualified.

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Holley, D.M. Information Disclosure in Sales. Journal of Business Ethics 17, 631–641 (1998). https://doi.org/10.1023/A:1005903417049

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  • DOI: https://doi.org/10.1023/A:1005903417049

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