Skip to main content
Log in

Exploring the health information-seeking practices of breast cancer patients in a middle-income country with a diverse ethnic population: a cross-sectional investigation

  • Correspondence
  • Published:
Supportive Care in Cancer Aims and scope Submit manuscript

Abstract

Seeking health information is an important step for cancer patients to understand their condition and facilitate treatment. It also helps them deal with the unknown and aid in recovery. Therefore, it is vital to understand the factors that drive health information-seeking behavior. This study aims to achieve that objective in a localized context by surveying 421 breast cancer patients in an urban teaching hospital. The patients were presented with a 5-point questionnaire that explored their demography, health status, information-seeking behavior, and literacy level. The prevalence of health information-seeking initiatives reported was 60%. Patients with higher education (OR 3.31; 95% CI (1.39–7.87), p = 0.01), having their own business or were self-employed (OR 4.68; 95% CI (1.03–21.24), p = 0.046), and in a Medium 40 (M40) income level (OR 2.31; 95% CI (1.09–4.88), p = 0.03) and Top 20 (T20) level were more likely to seek health information. The mean e-Health Literacy Score (eHEALS) was 28.01 ± 5.0, with healthcare professionals having the highest level of trust (mean 4.22 ± 0.79) and most useful resource score (mean 4.21 ± 0.78). Even though Google was the most popular online search tool used by respondents, most of them seldom (23.77%) or had never (34.34%) discussed the online information they found with healthcare professionals. In conclusion, it is still best for patients to appraise the sought-after information with experts to avoid misinformation and treatment delay.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3

Similar content being viewed by others

Data availability

The datasets generated during and/or analyzed during the current study are available from the corresponding author at reasonable request.

References

  1. Azizah A, Hashimah B, Nirmal K, Siti Zubaidah A, Puteri N, Nabihah A, Sukumaran R, Balqis B, Nadia S, Sharifah S, Rahayu O (2019) Malaysia National cancer registry report (MNCR). National Cancer Institute, Ministry of Health, Putrajaya, Malaysia

  2. Malaysia (2019) Management of breast cancer, 3rd edn. http://www.acadmed.org.my/view_file_captcha.cfm?fileid=461

  3. Khan TM et al (2015) Association of knowledge and cultural perceptions of Malaysian women with delay in diagnosis and treatment of breast cancer: a systematic review. Asian Pac J Cancer Prev 16(13):5349–5357

    Article  PubMed  Google Scholar 

  4. Lim JN et al (2015) Barriers to early presentation of self-discovered breast cancer in Singapore and Malaysia: a qualitative multicentre study. BMJ Open 5(12):e009863

    Article  PubMed  PubMed Central  Google Scholar 

  5. Yip C, Pathy NB, Teo S (2014) A review of breast cancer research in Malaysia. Med J Malaysia 69(suppl A):8–22

    PubMed  Google Scholar 

  6. Southwell BG et al (2019) Misinformation as a misunderstood challenge to public health. Am J Prev Med 57(2):282–285

    Article  PubMed  Google Scholar 

  7. Lim HM, Wong SS, Yip KC, Chang FW, Chin AJ, Teo CH, Abdullah A, Ng CJ (2022) Online health information-seeking behaviour of patients attending a primary care clinic in Malaysia: a cross-sectional study. Fam Pract 39(1):38–45

    Article  PubMed  Google Scholar 

  8. Norman CD, Skinner HA (2006) eHEALS: the eHealth literacy scale. J Med Internet Res 8(4):e507

    Article  Google Scholar 

  9. Chung S-Y, Nahm E-S (2015) Testing reliability and validity of the eHealth Literacy Scale (eHEALS) for older adults recruited online. Comput Inform Nurs 33(4):150

    Article  PubMed  PubMed Central  Google Scholar 

  10. Ma Z, Wu M (2019) The psychometric properties of the Chinese eHealth literacy scale (C-eHEALS) in a Chinese rural population: cross-sectional validation study. J Med Internet Res 21(10):e15720

    Article  PubMed  PubMed Central  Google Scholar 

  11. Mayer DK et al (2007) Cancer survivors information seeking behaviors: a comparison of survivors who do and do not seek information about cancer. Patient Educ Couns 65(3):342–350

    Article  PubMed  Google Scholar 

  12. Mohd-Nor R, Chapun TE, Wah CRJ (2013) Malaysian rural community as consumer of health information and their use of ICT. Malays J Commun 29(1):161–177

    Google Scholar 

  13. Bank TW (2022) GIN per capita, Atlas Method (Current US $). https://data.worldbank.org/indicator/NY.GNP.PCAP.CD?end=2020&start=1962

  14. Jaafar NI, Ainin S, Yeong MW (2017) Why bother about health? A study on the factors that influence health information seeking behaviour among Malaysian healthcare consumers. Int J Med Inform 104:38–44

    Article  PubMed  Google Scholar 

  15. Kimiafar K et al (2016) Breast cancer patients’ information needs and information-seeking behavior in a developing country. Breast 28:156–160

    Article  PubMed  Google Scholar 

  16. Soto-Perez-de-Celis E et al (2018) Health-related information-seeking behaviors and preferences among Mexican patients with cancer. J Cancer Educ 33:505–509

    Article  PubMed  Google Scholar 

  17. Ghazavi-Khorasgani Z, Ashrafi-Rizi H, Mokarian F, Afshar M (2018) Health information seeking behavior of female breast cancer patients. J Educ Health Promot 7:138

  18. Perrault EK et al (2020) Online information seeking behaviors of breast cancer patients before and after diagnosis: from website discovery to improving website information. Cancer Treat Res Commun 23:100176

    Article  PubMed  Google Scholar 

  19. Taib NA, Yip CH, Low WY (2014) A grounded explanation of why women present with advanced breast cancer. World J Surg 38(7):1676–1684

    Article  PubMed  Google Scholar 

  20. Islam T et al (2021) Development and evaluation of a sustainable video health education program for newly diagnosed breast cancer patients in Malaysia. Support Care Cancer 29(5):2631–2638

    Article  PubMed  Google Scholar 

  21. Strzelecka A et al (2021) Determinants of primary healthcare patients’ dissatisfaction with the quality of provided medical services. Ann Agric Environ Med 28(1):142

    PubMed  Google Scholar 

  22. Schmidt ME et al (2022) Cancer-related fatigue: benefits of information booklets to improve patients’ knowledge and empowerment. Support Care Cancer 30(6):4813–4821

    Article  PubMed  PubMed Central  Google Scholar 

  23. Akhtari-Zavare M, Ghanbari Baghestan A, Latiff LA, Khaniki H (2015) Breast cancer prevention information seeking behavior and interest on cell phone and text use: a cross-sectional study in Malaysia. Asian Pac J Cancer Prev 16(4):1337–1341

  24. Department of Statistics Malaysia, O.P., (2021) ICT use and access by individuals and households survey report, Malaysia, 2021.

  25. Dau H et al (2020) Health information seeking behaviors among individuals with young-onset and average-onset colorectal cancer: an international cross-sectional survey. Support Care Cancer 28(12):6011–6021

    Article  PubMed  Google Scholar 

  26. Royston G et al (2015) Mobile health-care information for all: a global challenge. Lancet Glob Health 3(7):e356–e357

    Article  PubMed  Google Scholar 

  27. Sansevere ME, White JD (2021) Quality assessment of online complementary and alternative medicine information resources relevant to cancer. Integr Cancer Ther 20:15347354211066081

    Article  PubMed  PubMed Central  Google Scholar 

Download references

Acknowledgements

We would like to thank the breast cancer research team (Breast Surgery Unit), Department of Surgery, for the support and assistance.

Funding

The study was funded by Universiti Malaya Faculty of Medicine's Postgraduate Faculty Fund (MGrEP)-UM.000092/KWD.BH.

Author information

Authors and Affiliations

Authors

Contributions

All authors contributed to the study conception and design.

Corresponding authors

Correspondence to Lee-Lee Lai or Mee-Hoong See.

Ethics declarations

Ethics approval

This study was not funded by any organization or entity. Ethics approval was granted by the Medical Research Ethics Committee (MREC) of the University of Malaya Medical Center (MREC ID: 2021106-10654).

Conflict of interest

The authors declare no competing interests.

Additional information

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Yip, KC., Lai, LL., Ngu, S.T. et al. Exploring the health information-seeking practices of breast cancer patients in a middle-income country with a diverse ethnic population: a cross-sectional investigation. Support Care Cancer 31, 593 (2023). https://doi.org/10.1007/s00520-023-08033-6

Download citation

  • Received:

  • Accepted:

  • Published:

  • DOI: https://doi.org/10.1007/s00520-023-08033-6

Keywords

Navigation