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Digitalization of Healthcare System in India—A Perspective and PESTLE Analysis

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Proceedings of Trends in Electronics and Health Informatics

Abstract

In the time of emergency, where there is an urgent need for healthcare services, the digitalization of health care ensures active delivery of the services to their consumers and citizens. Telecommunication, especially Internet-based technologies, plays a vital role in collecting health-based data to deliver and employ people. The healthcare sector is directly responsible for human well-being and health and needs continuous political, economic, social, technological, legal, and environmental up-gradation and development that only improves the system but also its effectiveness and efficacy. E-health services have a tremendous blow worldwide and have positively prepared us with more knowledge, healthcare accessibility and reduce the distance and divide in demand between patients and healthcare providers. This paper attempts to address the Indian perspective on healthcare system digitalization and the different components based on secondary sources.

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Patel, C., Sinha, K. (2022). Digitalization of Healthcare System in India—A Perspective and PESTLE Analysis. In: Kaiser, M.S., Bandyopadhyay, A., Ray, K., Singh, R., Nagar, V. (eds) Proceedings of Trends in Electronics and Health Informatics. Lecture Notes in Networks and Systems, vol 376. Springer, Singapore. https://doi.org/10.1007/978-981-16-8826-3_17

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  • DOI: https://doi.org/10.1007/978-981-16-8826-3_17

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