Abstract
Process management practices (PMPs) are applied to gain ‘Competitive-potential’ (CP). However, their diffusion in SMEs is not very widespread yet. The relationships between the constructs of PMPs and CP have mainly been ignored. There are two steps in this research, i.e., identifying PMPs’ constructs by factor analysis then establishing their empirical relationships by structural equation model (SEM). Data for the deployment scores of PMPs were collected through a survey questionnaire. The findings of this research provide unique insights into PMPs’ practical aspects in SMEs, such as; improving ‘Consistency’ and ‘Product innovation’ doesn’t improve CP unless mediated through other practices. This research advances the theory by deciphering the relation between PMPs. More focus is required to make such procedures more compatible with SMEs.
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Mahato, S., Dixit, A.R., Agrawal, R. (2022). Comparing Theoretical and Practical Aspects of Process Management Practices for Competitive Potential in SMEs. In: Agrawal, R., Jain, J.K., Yadav, V.S., Manupati, V.K., Varela, L. (eds) Recent Advances in Industrial Production. ICEM 2020. Lecture Notes in Mechanical Engineering. Springer, Singapore. https://doi.org/10.1007/978-981-16-5281-3_37
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DOI: https://doi.org/10.1007/978-981-16-5281-3_37
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