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Patient Engagement in Healthcare Industry Digital Transformation

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Disruptive Innovation through Digital Transformation

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Abstract

The MSP case studies in the last two chapters demonstrate that patient engagement is essential for digital transformation in healthcare. However, the limited health literacy and disease literacy largely restricts patients’ involvement in the medical service delivery processes. A survey of 100 heavy Internet users uncovers that although patients have the intention to engage and the actual engagement is increasing, the quality of online medical information is far from satisfactory. Properly engaging patients in the medical service delivery process still has a long way to go.

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Notes

  1. 1.

    www.ncbi.nlm.nih.gov/mesh.

  2. 2.

    http://www.bloomberg.com/news/articles/2016-05-02/chinese-watchdogs-probe-baidu-after-college-student-s-death.

  3. 3.

    http://www.wenxuecity.com/news/2016/05/09/5191560.html.

Author information

Authors and Affiliations

  1. Chinese Association for Science of Science and S&T Policy, Beijing, China

    Xue Han

  2. Lakehead University, Orillia, ON, Canada

    Xue Han

  3. Lakehead University, Orillia, ON, Canada

    Yuanyuan Wu

  4. Shulan Medical Group, Hangzhou, Zhejiang, China

    Jie Zheng

Authors
  1. Xue Han
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  2. Yuanyuan Wu
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  3. Jie Zheng
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Corresponding author

Correspondence to Xue Han .

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© 2020 Shanghai Jiao Tong University Press and Springer Nature Singapore Pte Ltd.

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Cite this chapter

Han, X., Wu, Y., Zheng, J. (2020). Patient Engagement in Healthcare Industry Digital Transformation. In: Disruptive Innovation through Digital Transformation. Springer, Singapore. https://doi.org/10.1007/978-981-15-3944-2_6

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  • DOI: https://doi.org/10.1007/978-981-15-3944-2_6

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-15-3943-5

  • Online ISBN: 978-981-15-3944-2

  • eBook Packages: MedicineMedicine (R0)

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