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Wie gehen Verbraucher:innen mit Onlinebetrug um? – Eine Literaturübersicht

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Handbuch Cyberkriminologie

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Zusammenfassung

Die Lebenswelt von Verbraucher:innen wird zunehmend digitalisiert. Ein wachsendes Problem ist dabei die Online-Kriminalität. Der vorliegende Beitrag gibt einen Überblick über die Literatur zu Onlinebetrug. Dabei beschreiben wir verschiedene Formen des Onlinebetrugs und legen dar, welche Verbraucher:innen besonders von dieser Form der Kriminalität betroffen sind. Desweitern gehen wir in diesem Beitrag auf mögliche Auswirkungen für Betroffene ein und skizzieren Bewältigungsstrategien sowie mögliche Ansatzpunkte für Hilfsangebote für Verbraucher:innen.

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Notes

  1. 1.

    Der Begriff Dark Pattern beschreibt ein Benutzeroberflächendesign das darauf abzielt, die Benutze:innen zu Handlungen zu verleiten, die ihren Interessen zuwiderlaufen (Mathur et al., 2021). Ein Beispiel hierfür sind beispielsweise häufig auf Cookie-Bannern zu finden, bei denen es oft wesentlich einfacher ist, den gut sichtbaren „Zustimmen“ Knopf zu drücken, als sich durch halb-versteckte Untermenüs zu klicken, um der Datenanalyse zu widersprechen.

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Authors and Affiliations

  1. Universität Siegen, Siegen, Deutschland

    Gunnar Stevens

  2. Institute for Digital Consumption, Bonn-Rhein-Sieg University of Applied Science, Sankt Augustin, Deutschland

    Alexander Boden

  3. Lehrstuhl für Wirtschaftsinformatik, Universität Siegen, Siegen, Deutschland

    Fatemeh Alizadeh

  4. Institut für Verbraucherinformatik, Hochschule Bonn-Rhein-Sieg, Siegen, Deutschland

    Timo Jakobi, Michelle Walther & Jana Krüger

Authors
  1. Gunnar Stevens
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  2. Alexander Boden
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  3. Fatemeh Alizadeh
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  4. Timo Jakobi
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  5. Michelle Walther
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  6. Jana Krüger
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Corresponding author

Correspondence to Alexander Boden .

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Editors and Affiliations

  1. Institut für Cyberkriminologie, Hochschule der Polizei des Landes Brandenburg, Oranienburg, Deutschland

    Thomas-Gabriel Rüdiger

  2. CENTRIC, Sheffield Hallam University, Sheffield, UK

    P. Saskia Bayerl

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Stevens, G., Boden, A., Alizadeh, F., Jakobi, T., Walther, M., Krüger, J. (2022). Wie gehen Verbraucher:innen mit Onlinebetrug um? – Eine Literaturübersicht. In: Rüdiger, TG., Bayerl, P.S. (eds) Handbuch Cyberkriminologie. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-35450-3_42-1

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  • DOI: https://doi.org/10.1007/978-3-658-35450-3_42-1

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