Abstract
A decade of action research has produced a systems-based methodology for tackling the messy ill-structured problems of the real world, problems so much less tidy than those of the natural scientist in his laboratory. The methodolgy has been used at least two hundred times in problem situations of different kinds in both user-supported and public-supported organisations. It has shown itself to be both teachable and transferable to other users.
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Checkland, P.B. (1984). Systems Thinking in Management: The Development of Soft Systems Methodology and Its Implications for Social Science. In: Ulrich, H., Probst, G.J.B. (eds) Self-Organization and Management of Social Systems. Springer Series in Synergetics, vol 26. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-69762-3_7
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DOI: https://doi.org/10.1007/978-3-642-69762-3_7
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