Introduction
Public administration in the United States is moving toward efficiency and transparency. One straightforward approach touted to aid transparency is to increase community involvement in the government. Alternative dispute resolution (ADR) aids in efficiency as it aims to settle disputes without litigation via negotiation, arbitration, or mediation. Mediation allows for public mediators to hail from a variety of backgrounds including counselors, attorneys, advocates, planners, and public administrators. This affords numerous opportunities for community contribution from a vast spectrum of individuals while reducing the caseload of the local court. Mediation is defined as a process where a neutral third party guides disputing parties through negotiation in a safe environment, listens impartially, does not pass judgment, and allows parties to reach a mutually acceptable solution. Mediation in public...
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Swartzendruber, A. (2016). Mediation in Public Administration. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_1044-1
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DOI: https://doi.org/10.1007/978-3-319-31816-5_1044-1
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