Overview
- Includes empirical research based on real datasets collected from the hospitals in China
- Presents interdisciplinary research results crossing healthcare service and operations research
- Covers entire care chain of healthcare service from pre-hospital, inpatients, to post-hospital
Part of the book series: SpringerBriefs in Service Science (SSS)
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Table of contents (5 chapters)
Keywords
About this book
Addressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology.
The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service stage and explores resource deployment problems in emergency medical service, such as ambulance allocation. The second part focuses on inpatient care services, including staffing and task allocation among nurses and doctors based on multi-project management under uncertainties. In addition, a highly promising diagnosis approach is proposed and a specific algorithm is derived on the basis of real-world datasets which can improve the diagnosis accuracy remarkably. In turn, the third part considers the post-hospital service stage, which most often takes place at community hospitals, and provides a quantitative evaluation and optimization of scheduling for tasks and team members for home care services.
The book is intended for a broad audience, including students, researchers and practitioners working in various areas of healthcare management, service management, and operations management.
Authors and Affiliations
About the author
Dr. Qiang Su is a Full Professor at the Department of Management Science and Engineering, School of Economics and Management, Tongji University, China. He has previously served as a Postdoctoral Researcher at the School of Economics and Management, Tsinghua University, China and as a Senior Research Fellow at the Department of Industrial and System Engineering, Florida International University, USA. He is Vice President of the Chinese Healthcare Operations Management Association and has served as Principal Investigator in several National Natural Science Foundation of China (NSFC) projects focusing on healthcare management and intelligent manufacturing. He has written/translated 5 books and published more than 200 journal papers. A senior member of the IEEE, ASQ and CAQ and member of POMS, his research interests include quality management, process optimization and data analytics, and intelligent decisions.
Bibliographic Information
Book Title: Healthcare Operations Management
Book Subtitle: A Holistic Care Chain Perspective
Authors: Qiang Su
Series Title: SpringerBriefs in Service Science
DOI: https://doi.org/10.1007/978-3-031-13397-8
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Author(s), under exclusive license to Springer Nature Switzerland AG 2022
Softcover ISBN: 978-3-031-13396-1Published: 14 September 2022
eBook ISBN: 978-3-031-13397-8Published: 13 September 2022
Series ISSN: 2731-3743
Series E-ISSN: 2731-3751
Edition Number: 1
Number of Pages: IX, 109
Number of Illustrations: 1 b/w illustrations
Topics: Health Care Management, Operations Management, Services, Emerging Markets/Globalization, Operations Research, Management Science