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Development of the Business Model and User Experience for a Pill Dispenser: A Designer Perspective

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Advances in Design and Digital Communication II (DIGICOM 2021)

Part of the book series: Springer Series in Design and Innovation ((SSDI,volume 19))

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Abstract

The elderly population has been significantly increasing all over the world, causing an emerging need to create products that facilitate the day-to-day life of this population and that prolong their independence in a domestic environment. This article focuses on the first phase of an investigation project which aims at creating a device that stores and dispenses pills automatically with the integration of a virtual assistant. In this first phase it was intended to define the user experience and business model for the product based on the state of the art, that addresses topics such as the problems resulting from aging, ambient assisted living, and current solutions available in the market for domestic environments, such as virtual assistants and pill dispensers. As a result, it was possible to determine that the product will have three type of user experiences, namely in the domestic environment, in hospitals and nursing homes/day centers/continuous care units and these experiences allowed it to define the business model much more clearly. In conclusion, this article will allow to proceed to the next phase of the project.

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Acknowledgments

This work was funded by the projects “NORTE-01–0145-FEDER-000045”, supported by Northern Portugal Regional Operational Programme (Norte2020), under the Portugal 2020 Partnership Agreement, through the European Regional Development Fund (FEDER).

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Authors and Affiliations

  1. 2Ai – School of Technology, IPCA, Barcelos, Portugal

    Octávio Lima, Nuno Dias & João L. Vilaça

  2. ID+ - Research Institute in Design, Media and Culture, School of Design, IPCA, Barcelos, Portugal

    Miguel Terroso & Demétrio Matos

Authors
  1. Octávio Lima
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  2. Miguel Terroso
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  3. Nuno Dias
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  4. João L. Vilaça
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  5. Demétrio Matos
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Corresponding author

Correspondence to Octávio Lima .

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Editors and Affiliations

  1. Research Institute for Design, Media and Culture, School of Design, Polytechnic Institute of Cavado and Ave, Barcelos, Portugal

    Nuno Martins

  2. Communication and Society Research Centre, Institute of Social Sciences, University of Minho, Braga, Portugal

    Daniel Brandão

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Lima, O., Terroso, M., Dias, N., Vilaça, J.L., Matos, D. (2022). Development of the Business Model and User Experience for a Pill Dispenser: A Designer Perspective. In: Martins, N., Brandão, D. (eds) Advances in Design and Digital Communication II. DIGICOM 2021. Springer Series in Design and Innovation , vol 19. Springer, Cham. https://doi.org/10.1007/978-3-030-89735-2_45

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  • DOI: https://doi.org/10.1007/978-3-030-89735-2_45

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-030-89735-2

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