Abstract
Digital technology is becoming more sophisticated and so are organizational monitoring technologies implemented to enhance business efficiencies. Some employees may accept such changes effortlessly, but some will resist to adopt to the digitization and monitoring technologies’ implementation because of several concerns including the concerns of privacy violation. This gives rise to a research question about the adaption of the monitoring technologies that is the main theme of this research. A survey of various categories of employees has been conducted in Brunei’s economy using a questionnaire, designed based on Technology Adaption Model has been disseminated widely. The response rate was fair, however, 17% of all responses have been rejected based on various deficiencies and only 179 responses have been used for analysis. The study has tried to find the answer about the behavioral intention to use the employee monitoring technology by employees by considering various organizational, contextual and individual factors. Data analysis has used Cronbach’s alpha, correlation, and linear regression. Questionnaire consistency has been found to hold. In order to establish the statistically significant causation in the proposed model hypothesis, few iterations are required. Privacy policy and training of employees enhance understanding of technology. Perceived usefulness, which is affected by ease of use but not directly from the understanding variable. Subjective norms variable has an impact on intention to use where the main determinant of usage behavior, which has come up statistically significant, is workplace harassment reduction feature of the monitoring technology.
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Ismail, Z., Anjum, S. (2021). Privacy Policy, Training and Adaption of Employee Monitoring Technology to Curtail Workplace Harassment in Organizations: An Application of TAM. In: Suhaili, W.S.H., Siau, N.Z., Omar, S., Phon-Amuaisuk, S. (eds) Computational Intelligence in Information Systems. CIIS 2021. Advances in Intelligent Systems and Computing, vol 1321. Springer, Cham. https://doi.org/10.1007/978-3-030-68133-3_9
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