Abstract
Many innovations in the area of automation and computerization seem paradoxically to lead to a greater emphasis upon the human and manual processes they seek to replace. For example, many of us are familiar with the environmentally friendly paperless computerized
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Further Reading
Gillies, A.C (1992) Software quality: theory and management, Chapman & Hall, London.
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© 1994 Alan C. Gillies and Peter Smith
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Gillies, A.C., Smith, P. (1994). People matter. In: Managing Software Engineering. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-7188-3_7
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DOI: https://doi.org/10.1007/978-1-4899-7188-3_7
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-412-56550-2
Online ISBN: 978-1-4899-7188-3
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