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Engagement and Retention: Experiences with Employee and Labour Relations in USA and International Implications

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Handbook of Human Resources Management

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Abstract

US and global organizations face both union and nonunion employee issues with engagement and retention. This chapter presents the challenges faced in both US and global unionized environments as well as those issues faced in their nonunion environments.

Suggestions are provided on how to combine both good Employee Relations and Labor Relations management techniques to create an environment of trust which leads to engaged employees who want to be a part of the organization.

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References

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Authors and Affiliations

  1. Kaplan University, Davenport, IA, USA

    Steven Cates

Authors
  1. Steven Cates
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Correspondence to Steven Cates .

Editor information

Editors and Affiliations

  1. HRMnext Ltd., Sheung Wan, Hong Kong SAR

    Matthias Zeuch

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© 2015 Springer-Verlag Berlin Heidelberg

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Cates, S. (2015). Engagement and Retention: Experiences with Employee and Labour Relations in USA and International Implications. In: Zeuch, M. (eds) Handbook of Human Resources Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40933-2_140-1

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  • DOI: https://doi.org/10.1007/978-3-642-40933-2_140-1

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  • Publisher Name: Springer, Berlin, Heidelberg

  • Online ISBN: 978-3-642-40933-2

  • eBook Packages: Springer Reference Business and ManagementReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

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