Abstract
The “PDSA Initiate” phase is the first phase of thephase is the first phase of the “process improvement” project management life cycle. It is the start of a process that takes the project brief, as developed, selected and prioritized, through to the delivery of the project’s outcomes back into the business, as illustrated in Fig. 3.1.
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Notes
- 1.
Doran’s S.M.A.R.T. characteristics provide the criteria for a goal statement (Doran, 1981):
Specific—Be specific in targeting an objective.
Measurable—Establish a measurable indicator(s) of progress.
Attainable—Make the goal attainable for completion.
Realistic—State what can realistically be done with available resources.
Time-related—State when the goal can be achieved: that is, duration.
References
Doran, G. T. (1981). There’s a S.M.A.R.T. way to write management goals and objectives. Management Review, 70, 35–36.
Pmi, P. M. (2004). A guide to the project management body of knowledge: PMBOK guide. Newtown Square, PA: Project Management Institute.
Pmi, P. M. (2010). A guide to the project management body of knowledge (PMBOK guide). Newtown Square, PA: Project Management Institute.
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van Aartsengel, A., Kurtoglu, S. (2013). “PDSA Initiate” Process Group. In: Handbook on Continuous Improvement Transformation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-35901-9_4
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DOI: https://doi.org/10.1007/978-3-642-35901-9_4
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