Summary
This chapter describes the experiences of Television New Zealand (TVNZ) with business process engineering and the use of ARIS. It is explained how a new internal Business Process Improvement team approached the analysis and redesign of key business processes in an increasingly competitive industry. The key business processes are outlined and summarized in a business process framework. The application of ARIS in different projects is discussed and the server-based newsroom project is described more comprehensively. This chapter ends with a brief discussion of lessons learned.
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Rosemann, M., Browning, S. (2002). Process Modelling and Simulation in the Media Industry: The Television New Zealand Example. In: Scheer, AW., Abolhassan, F., Jost, W., Kirchmer, M. (eds) Business Process Excellence. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24705-0_11
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DOI: https://doi.org/10.1007/978-3-540-24705-0_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-53419-5
Online ISBN: 978-3-540-24705-0
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