Secure Document Exchange in the Greek Public Sector via eDelivery

Abstract

This paper describes how eDelivery specifications and technologies can be implemented in order to show how Document Management Systems used by the Greek Public Authorities can be connected in a common interoperability infrastructure for establishing communication with stakeholders (namely national and cross-Border Public Authorities, citizens and businesses) in a structured, secure, legal binding and accountable way. The action is conducted by the Hellenic Ministry of Administrative Reconstruction and it takes into account the eIDAS regulation’s provisions on Electronic Registered Delivery Systems and on Trust Establishment and the Connecting Europe Facility (CEF) eDelivery specifications. The action includes the establishment of interoperability nodes (Access Points) and of infrastructure for discovery of the recipients (Service Metadata Publisher), the development of connectors for the integration of the backend Document Management Systems, the generation and exchange of evidences for ensuring authenticity and non-repudiation and the establishment of trust between the communicating points by using digital certificates. As communication is necessary not only at national but also at cross-border level, the Ministry has cooperated with Greek and European Public and Private Bodies, in order to ensure fulfillment of all requirements and integration with all possible stakeholders. The connection of the Document Management System used by the Hellenic Ministry of Administrative Reconstruction serves as a proof-of-concept.