Skip to main content

Personality and Counterproductive Work Behavior

  • Living reference work entry
  • First Online:

Synonyms

Workplace deviance

Definition

Counterproductive work behavior (CWB) comprises “any intentional behavior on the part of an organization member viewed by the organization as contrary to its legitimate interests” (Gruys and Sackett 2003, p. 30).

Introduction

Personality characteristics have been found useful to describe, understand, and explain a broad array of work-related behavior and processes. One of the most important work-related constructs is employees’ job performance, defined as “the total expected value to the organization of the discrete behavioral episodes that an individual carries out over a standard period of time” (Motowidlo and Kell 2013, p. 82). Job performance is considered to encompass three broad domains, namely, task performance, organizational citizenship behavior (or contextual performance), and counterproductive work behavior (CWB; Rotundo and Sackett 2002). CWB can harm the well-being of others (e.g., co-workers) and can result in very considerable...

This is a preview of subscription content, log in via an institution.

References

  • Ashton, M. C., Lee, K., & de Vries, R. E. (2014). The HEXACO honesty–humility, agreeableness, and emotionality factors: A review of research and theory. Personality and Social Psychology Review, 18, 139–152. doi:10.1177/1088868314523838.

    Article  PubMed  Google Scholar 

  • Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85, 349–360. doi:10.1037//0021-9010.85.3.349.

    Article  PubMed  Google Scholar 

  • Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology, 92, 410–424. doi:10.1037/0021-9010.92.2.410.

    Article  PubMed  Google Scholar 

  • Berry, C. M., Carpenter, N. C., & Barratt, C. L. (2012). Do other-reports of counterproductive work behavior provide an incremental contribution over self-reports? A meta-analytic comparison. Journal of Applied Psychology, 97, 613–636. doi:10.1037/a0026739.

    Article  PubMed  Google Scholar 

  • Bowling, N. A., Burns, G. N., Stewart, S. M., & Gruys, M. L. (2011). Conscientiousness and agreeableness as moderators of the relationship between neuroticism and counterproductive work behaviors: A constructive replication. International Journal of Selection and Assessment, 19, 320–330. doi:10.1111/j.1468-2389.2011.00561.x.

    Article  Google Scholar 

  • Cohen, T. R., Panter, A. T., Turan, N., Morse, L., & Kim, Y. (2014). Moral character in the workplace. Journal of Personality and Social Psychology, 107, 943–963. doi:10.1037/a0037245.

    Article  PubMed  Google Scholar 

  • Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90, 1241–1255. doi:10.1037/0021-9010.90.6.1241.

    Article  PubMed  Google Scholar 

  • Gonzalez-Mulé, E., Mount, M. K., & Oh, I. S. (2014). A meta-analysis of the relationship between general mental ability and non-task performance. Journal of Applied Psychology, 99, 1222–1243. doi:10.1037/a0037547.

    Article  PubMed  Google Scholar 

  • Grecko, L. M., O’Boyle, E. H., & Walter, S. L. (2015). Absence of malice: A meta-analysis of nonresponse bias in counterproductive work behavior research. Journal of Applied Psychology, 100, 75–97. doi:10.1037/a0037495.

    Article  Google Scholar 

  • Gruys, M. L., & Sackett, P. R. (2003). Investigating the dimensionality of counterproductive work behavior. International Journal of Selection and Assessment, 11, 30–42. doi:10.1111/1468-2389.00224.

    Article  Google Scholar 

  • Gruys, M. L., Stewart, S. M., & Bowling, N. A. (2010). Choosing to report: Characteristics of employees who report the counterproductive work behavior of others. International Journal of Selection and Assessment, 18, 439–446. doi:10.1111/j.1468-2389.2010.00526.x.

    Article  Google Scholar 

  • Jensen, J. M., & Patel, P. C. (2011). Predicting counterproductive work behavior from the interaction of personality traits. Personality and Individual Differences, 51, 466–471. doi:10.1016/j.paid.2011.04.016.

    Article  Google Scholar 

  • Judge, T. A., & Zapata, C. P. (2015). The person-situation debate revisited: Effect of situation strength and trait activation on the validity of the big five traits in predicting job performance. Academy of Management Journal, 58, 1149–1179.

    Article  Google Scholar 

  • Le, H., Oh, I.-S., Robbins, S. B., Ilies, R., Holland, E., & Westrick, P. (2011). Too much of a good thing: Curvilinear relationships between personality traits and job performance. Journal of Applied Psychology, 96, 113–133. doi:10.1037/a0021016.

    Article  PubMed  Google Scholar 

  • Lee, K., Ashton, M. C., Wiltshire, J., Bourdage, J. S., Visser, B. A., & Gallucci, A. (2013). Sex, power, and money: Prediction from the dark triad and honesty–humility. European Journal of Personality, 27, 169–184. doi:10.1002/per.1860.

    Article  Google Scholar 

  • Marcus, B., & Schuler, H. (2004). Antecedents of counterproductive behavior at work: A general perspective. Journal of Applied Psychology, 89, 647–660. doi:10.1037/0021-9010.89.4.647.

    Article  PubMed  Google Scholar 

  • Marcus, B., Schuler, H., Quell, P., & Hümpfner, G. (2002). Measuring counterproductivity: Development and initial validation of a German self-report questionnaire. International Journal of Selection and Assessment, 10, 18–35. doi:10.1111/1468-2389.00191.

    Article  Google Scholar 

  • Marcus, B., Lee, K., & Ashton, M. C. (2007). Personality dimensions explaining relationships between integrity tests and counterproductive behavior: Big five, or one in addition? Personnel Psychology, 60, 1–34. doi:10.1111/j.1744-6570.2007.00063.x.

    Article  Google Scholar 

  • Meyer, R. D., Dalal, R. S., José, I. J., Hermida, R., Chen, T. R., Vega, R. P., et al. (2014). Measuring job-related situational strength and assessing its interactive effects with personality on voluntary work behavior. Journal of Management, 40, 1010–1041. doi:10.1177/0149206311425613.

    Article  Google Scholar 

  • Motowidlo, S. J., & Kell, H. J. (2013). Job performance. In N. W. Schmitt & S. Highhouse (Eds.), Handbook of psychology, Industrial and organizational psychology (Vol. 12, 2nd ed., pp. 82–103). Hoboken: Wiley.

    Google Scholar 

  • Ng, T. W., & Feldman, D. C. (2008). The relationship of age to ten dimensions of job performance. Journal of Applied Psychology, 93, 392–423. doi:10.1037/0021-9010.93.2.392.

    Article  PubMed  Google Scholar 

  • Ng, T., Lam, S., & Feldman, D. C. (2016). Organizational citizenship behavior and counterproductive work behavior: Do males and females differ? Journal of Vocational Behavior, 93, 11–32. doi:10.1016/j.jvb.2015.12.005.

    Article  Google Scholar 

  • O’Boyle Jr., E. H., Forsyth, D. R., Banks, G. C., & McDaniel, M. A. (2012). A meta-analysis of the Dark Triad and work behavior: A social exchange perspective. Journal of Applied Psychology, 97, 557–579. doi:10.1037/a0025679.

    Article  PubMed  Google Scholar 

  • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multi-dimensional scaling study. Academy of Management Journal, 38, 555–572. doi:10.2307/256693.

    Article  Google Scholar 

  • Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87, 66–80. doi:10.1037//0021-9010.87.1.66.

    Article  PubMed  Google Scholar 

  • Sackett, P. R., & Schmitt, N. (2012). On reconciling conflicting meta-analytic findings regarding integrity test validity. Journal of Applied Psychology, 97, 550–556. doi:10.1037/a0028167.

    Article  PubMed  Google Scholar 

  • Scott, B. A., & Judge, T. A. (2013). Beauty, personality, and affect as antecedents of counterproductive work behavior receipt. Human Performance, 26, 93–113. doi:10.1080/08959285.2013.765876.

    Article  Google Scholar 

  • Spector, P. E., & Zhou, Z. E. (2014). The moderating role of gender in relationships of stressors and personality with counterproductive work behavior. Journal of Business and Psychology, 29, 669–681. doi:10.1007/s10869-013-9307-8.

    Article  Google Scholar 

  • Zettler, I., & Hilbig, B. E. (2010). Honesty-humility and a person-situation interaction at work. European Journal of Personality, 24, 569–582. doi:10.1002/per.757.

    Google Scholar 

  • Zhou, Z. E., Meier, L. L., & Spector, P. E. (2014). The role of personality and job stressors in predicting counterproductive work behavior: A three-way interaction. International Journal of Selection and Assessment, 22, 286–296. doi:10.1111/ijsa.12077.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Ingo Zettler .

Editor information

Editors and Affiliations

Section Editor information

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this entry

Cite this entry

Zettler, I. (2017). Personality and Counterproductive Work Behavior. In: Zeigler-Hill, V., Shackelford, T. (eds) Encyclopedia of Personality and Individual Differences. Springer, Cham. https://doi.org/10.1007/978-3-319-28099-8_789-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-28099-8_789-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-28099-8

  • Online ISBN: 978-3-319-28099-8

  • eBook Packages: Springer Reference Behavioral Science and PsychologyReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

Publish with us

Policies and ethics