Abstract
Workplace humour and fun are bounded social activities. This chapter explores the role of boundaries that limit or constrain humour in the workplace. When discussing humour in their workplaces, people consistently use phrases such as ‘cross the line’ and ‘goes too far’ for humour that they believe is inappropriate or offensive in their work context – thus indicating that they perceive that a boundary exists. The boundaries are socially constructed by socialized employees and managers in workplaces and these boundaries reinforce both organizational and societal norms and propriety. Although not usually officially articulated and prescribed, organizational members know where these metaphorical boundaries lie. The boundaries are largely maintained by shared cultural understandings rather than formal policies and thus are dynamic and can be tested, pushed and exceeded but also can be firmly constrained. The dynamic nature of the humour boundaries means that they also change from situation to situation and operate fluidly as people move between formal serious meetings and more social workplace events such as parties and celebrations.
Formality is an important component of humour boundary construction that highly influences the types of humour that are considered acceptable in each organization. Workplace humour that may include elements such as high noise levels, physical humour enactments and jokes that are sexual, sexist, political and/or racist can transgress the perceived boundaries in organizations and this has resulted in most (overt) workplace humour being safe, sanitised and politically correct. When a transgression does occur, reactions and repercussions can be intense and cause emotional distress, dissonance and disharmony as well as a deliberate resetting of the humour boundary. Humour also has an impact on group boundaries and the final section of this chapter emphasizes how humour can define who is a member of either the in-group or the out-group and this highlights the importance of the role of humour in group dynamics.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ashforth, B. E., & Mael, F. (2004). Social identity theory and the organization. In Hatch, M. J., & Schultz, M. (Eds.). Organizational identity: A reader. Oxford: Oxford University Press.
Barsoux, J. (1996). Why organizations need humour. European Management Journal, 14(5), 500–508.
Beetham, D. (1996). Bureaucracy (2nd ed.). Buckingham: University of Minnesota Press.
Berger, P. L. (1997). Redeeming laughter: The comic dimension of human experience. Berlin: Walter de Gruyter.
Berger, P. L., & Luckmann, T. (1967). The social construction of reality: A treatise in the sociology of knowledge. London: Penguin.
Billig, M. (2005). Laughter and ridicule. Towards a social critique of humour. London: Sage.
Burr, V. (1995). An introduction to social constructionism. London: Routledge.
Butler, N. (2015). Joking aside: Theorizing laughter in organizations. Culture and Organization, 21(1), 42–58.
Cohen, T. (1999). Jokes. Philosophical thoughts on joking matters. Chicago: University of Chicago Press.
Collinson, D. L. (1988). Engineering humour: Masculinity, joking and conflict in shop-floor relations. Organization Studies, 9(2), 181–199.
Collinson, D. L. (1992). Managing the shopfloor: Subjectivity, masculinity and workplace culture. Berlin/New York: Walter de Gruyter.
Collinson, D. L. (2002). Managing humour. Journal of Management Studies, 39(3), 269–289.
Cooper, C. (2005). Just joking around? Employee humor expression as an ingratiatory behaviour. The Academy of Management Review, 30(4), 765–776.
Cooper, C. (2008). Elucidating the bonds of workplace humor: A relational process model. Human Relations, 61(8), 1087–1115.
Davies, C. (1982). Ethnic jokes, moral values and social boundaries. The British Journal of Sociology, 33(3), 383–403.
Duncan, J. W., Smeltzer, L. R., & Leap, T. L. (1990). Humor and work: Applications of joking behaviour to management. Journal of Management, 16(2), 255–279.
Dwyer, T. (1991). Humor, power, and change in organizations. Human Relations, 44(1), 119.
Fine, G. A., & De Soucey, M. (2005). Joking cultures: Humor themes as social regulation in group life. Humor: International Journal of Humor Research, 18(1), 122.
Fleming, P. (2005). Worker’s playtime? Boundaries and cynicism in a ‘Culture of fun’ program. The Journal of Applied Behavioral Science, 41(3), 285–303.
Fleming, P. (2009). Authenticity and the cultural politics of work. Oxford: Oxford University Press.
Handy, C. (1993). Understanding organizations. London: Penguin.
Holmes, J. (2007). Humour and the construction of Maori leadership at work. Leadership, 3(1), 527.
Holmes, J., & Marra, M. (2002). Having a laugh at work: How humour contributes to workplace culture. Journal of Pragmatics, 34(12), 1683–1710.
Kahn, W. (1989). Toward a sense of organizational humor: Implications for organizational diagnosis and change. The Journal of Applied Behavioral Science, 25(1), 45–63.
Kets de Vries, M. F. R. (1990). The organizational fool: Balancing a leader’s hubris. Human Relations, 43(8), 751–770.
Linstead, S. (1985). Jokers wild: The importance of humour in the maintenance of organizational culture. Sociological Review, 13(3), 741–767.
Morand, D. A. (1995). The role of behavioral formality and informality on the enactment of bureaucratic versus organic organizations. Academy of Management Review, 20(4), 831–872.
Morgan, G. (2006). Images of organization. Thousand Oaks, CA: Sage.
Morgan, G., Frost, P. J., & Pondy, L. R. (1983). Organizational symbolism. In L. R. Pondy, P. J. Frost, G. Morgan, & T. C. Dandridge (Eds.), Organizational symbolism (pp. 335–354). London: JAI Press.
Parker, M. (2000). Organizational culture and identity. London: Sage.
Paulsen, N., & Hernes, T. (Eds.). (2003). Managing boundaries in organizations: Multiple perspectives. New York: Palgrave Macmillan.
Plester, B. A. (2009). Crossing the line: Boundaries of workplace humour and fun. Employee Relations, 31(6), 584–599.
Plester, B. A. (2015). 'Take it like a man!' Performing hegemonic masculinity through organizational humour. ephemera, 15(3), 537–559.
Plester, B., & Hutchison, A. (2016). Fun times: The relationship between fun and engagement. Employee Relations, 38(3).
Plester, B. A., & Orams, M. B. (2008). Send in the clowns: The role of the joker in three New Zealand IT companies. Humor: International Journal of Humour Research, 21(3), 253–281.
Plester, B. A., & Sayers, J. G. (2007). Taking the piss: The functions of banter in three IT companies. Humor: International Journal of Humor Research, 20(2), 157–187.
Rodrigues, S. B., & Collinson, D. L. (1995). ‘Having fun’? Humour as resistance in Brazil. Organization Studies, 16(5), 739–768.
Romero, E. J. (2005). The effect of humor on mental state and work effort. Work, Organization and Emotion, 1(2), 137–149.
Romero, E. J., & Pescosolido, A. (2008). Humor and group effectiveness. Human Relations, 61(3), 395–418.
Roy, D. (1959). ‘Banana Time’: Job satisfaction and informal interaction. Human Organization Studies, 18, 158–168.
Schein, E. H. (1985/2004). Organizational culture and leadership. San Francisco: Jossey Bass.
Tajfel, H. (1978). Differentiation between social groups: Studies in the social psychology of intergroup relations. London: Academic Press.
Taylor, P., & Bain, P. (2003). ‘Subterranean worksick blues’: Humour as subversion in two call centres. Organization Studies, 24(9), 1487–1509.
Terrion, J. L., & Ashforth, B. E. (2002). From ‘I’ to ‘we’: The role of putdown humor and identity in the development of a temporary group. Human Relations, 55(1), 55–87.
Warren, S., & Fineman, S. (2007). ‘Don’t get me wrong, it’s fun here, but…’ Ambivalence and paradox in a ‘fun’ work environment. In R. Westwood & C. Rhodes (Eds.), Humour, work and organization (pp. 92–112). London: Routledge.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Plester, B. (2016). Dynamic Humour Boundaries. In: The Complexity of Workplace Humour. Springer, Cham. https://doi.org/10.1007/978-3-319-24669-7_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-24669-7_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-24667-3
Online ISBN: 978-3-319-24669-7
eBook Packages: Behavioral Science and PsychologyBehavioral Science and Psychology (R0)