Abstract
This paper introduces a value improvement model (VIM) for repetitive processes applicable to any business where people and/or plant provide a service to support the overall business objective. Arguing competitive advantage can be realised through different amalgams of productive and strategic resources, the VIM introduced focuses on aligning resource bundles and influencing factors creating efficacious, efficient and effective processes by applying Lean thinking and Six Sigma tools and techniques more holistically. The research methodology taken incorporated a case study approach complimented by the action research process of planning, observing and reflecting summarized as an action case study research design. The case study data presented examines the possible improvements to an Extrusion manufacturing process that are achieved through the adoption of the VIM. The m-VIM is introduced as a useful tool for a visual and systematic framework that enables managers to understand, assess and improve repetitive processes within their businesses.
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Notes
- 1.
- 2.
Karoshi is a Japanese word used to describe the sudden death or severe stress resulting from being over worked.
- 3.
People, Plant, Product and Process are the 4Ps commonly used in manufacturing as a useful framework for understanding problems. There are many different versions of the 4Ps in the literature, for example Liker (2004) proposes the 4P model is based around: Philosophy, Process, People/Partners and Problem Solving.
- 4.
The process name is a pseudonym.
- 5.
Fire-fighting is a term used in industry to classify a management approach based around short-term thinking often ignoring longer-term consequences of decisions made.
- 6.
The term ‘setter’ refers to a skilled production technician capable of preparing a process for production.
- 7.
At this point the investigation could be broken off into three separate streams to identify the root causes of each of the reasons listed. For brevity, only the first bullet point investigation will be presented. However, the full investigation identified a root cause linking all three of the reasons presented.
- 8.
The maintenance function is usually split into 3 categories: 1st line maintenance covers corrective repairs and minor preventative online; 2nd line maintenance covers planned preventative, on or off line; and 3rd line maintenance covers major modifications offline (Kelly 2001).
- 9.
In an organisation practicing Total Productive Maintenance (TPM) you would expect to see 1st line maintenance activities, and some 2nd line activities, covered by maintainer/operators.
- 10.
The Company had previously operated a four shift system covering manufacturing operations, day and night, 24Â h a day, seven days a week. The proposed 5 shift system uses an extra shift incorporating redundancy to utilise flexible working agreements.
- 11.
The lean resource matrix can also be used for succession planning also providing ‘stand-by’ redundancy in resource utilisation in case of an emergency or change to the system. This perhaps helps to overcome one of the criticisms of lean where resources are kept to a minimum leaving the overall system vulnerable. This also helps overcome one of the other criticisms of lean where flexibility is removed through waste elimination and a linear focus on process optimisation.
- 12.
The assumption is made that there is a linear relationship with the OEE improvement % to £, however in reality this is probably not linear but for the sake of quantifying the value impact, the Author argues this approximation is acceptable so long as the Company accountants are happy to approve the financial benefits in OEE % saving (as was the case in this example).
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Gibbons, P.M. (2016). Introducing a Value Improvement Model for Manufacturing (m-VIM). In: Chiarini, A., Found, P., Rich, N. (eds) Understanding the Lean Enterprise. Measuring Operations Performance. Springer, Cham. https://doi.org/10.1007/978-3-319-19995-5_12
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