Skip to main content

Analysing the Relationship Between Components of Knowledge Orientation Strategy in Chilean Enterprises

  • Conference paper
  • First Online:
Knowledge Management in Organizations (KMO 2014)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 185))

Included in the following conference series:

  • 1768 Accesses

Abstract

Research performed in the latter part of the prior decade arrived at a strategy-intellectual capital (IC) management alignment framework that presented two alternative orientations for managing IC: People-based networks, and Technology-based networks. Interestingly it was found that these two types of networks were mutually exclusive, that is that organisations would opt for one or the other, not both.

Under suspicion that there could be a shift in this paradigm over the last five years, this research is conducted to find out if organizations really have to choose between these two types of network. The strategy-knowledge management alignment model is tested by doing a survey on knowledge orientation in 54 Chilean companies, and it concludes that, in effect, that the model is no longer valid. On the positive side, this research finds a set of variables that closely represent the three constructs.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • AIIM.: What is Enterprise 2.0 (2013). http://www.aiim.org/What-is-Enterprise-20-E20

  • Arenas, T.: Diseño de un método para diagnosticar el capital intelectual de una región. Aplicación a la Región de Valparaíso-Chile. Tesis Doctoral, Universidad de Barcelona (2012)

    Google Scholar 

  • Arenas, T., Griffiths, P.D.R., Freraut, A.: An individual-centred model of Intellectual Capital. In: Proceedings of the 10th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM 2013), The George Washington University, Washington D.C., USA, 24-25 October 2013

    Google Scholar 

  • Barnes, H., Smeaton, D., Taylor, R.: An ageing workforce: the employer’s perspective. Report 468, Institute of Employment Studies, Brighton, UK (2009)

    Google Scholar 

  • Bartlett, C.A.: McKinsey & Company: Managing Knowledge and Learning. Harvard Business School Case Study, No. 9-396-357 (2000)

    Google Scholar 

  • Bockman, S., Sirotnik, B.: The aging workforce: an expanded definition. Bus. Renaiss. Q. 3(3), 129–135 (2008)

    Google Scholar 

  • Collins, R.: The Sociology of Philosophies: A Global Theory of Intellectual Change. Belknap-Harvard University Press, Cambridge (2002 [1998]). ISBN 0-674-00187-7

    Google Scholar 

  • Davenport, T.H., Hansen, M.T.: Knowledge Management at Andersen Consulting. Harvard Business School Case Study 9-499-032 (1999)

    Google Scholar 

  • Deloitte.: Enterprise 2.0 - What it means to be a Social Enterprise (2013). http://deloitteblog.co.za/2013/04/23/enterprise-2-0-what-it-means-to-be-a-social-enterprise/

  • Ezingeard, J.-N., Leigh, S., Chandler-Wilde, R.: Knowledge management at Ernst & Young: getting value through knowledge flows. In: ICIS Conference Proceedings (2002)

    Google Scholar 

  • Griffiths, P.D.R., Remenyi, D.: Using knowledge for competitive advantage in professional services: a case study. In: Remenyi, D. (ed.) Proceedings of the 4th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning, pp. 169–178. University of Stellenbosch Business School, South Africa, 15–16 October 2007

    Google Scholar 

  • Griffiths, P.D.R., Remenyi, D.: Aligning knowledge management with competitive strategy: a framework. Electron. J. Knowl. Manag. (Special Edition, Edited by Prof Rembrandt Klopper) 6(2), 125–134 (2008). http://www.ejkm.com/volume-6/v6-2/v6-i2-art5.htm

  • Haas, M.R., Hansen, M.T.: When using knowledge can hurt performance: the value of organisation capabilities in a management consulting company. Strateg. Manag. J. 26, 1–24 (2005)

    Article  Google Scholar 

  • Hinchcliffe, D.: The state of Enterprise 2.0. ZDNet (2007). www.zdnet.com

  • in ‘t Hout, R., Vrancken, J., Schrijnen, P.: Wiki-based knowledge management in a transpot consultancy, a case study. Electron. J. Inform. Syst. Eval. 13(2), 133–142 (2010)

    Google Scholar 

  • McAfee, A.: Enterprise 2.0: How to Manage Social Technologies to Transform Your Organisation. Harvard Business School Publishing: Boston (2009)

    Google Scholar 

  • Raskino, M.: In 2008, Enterprise Web 2.0 Goes Mainstream. Gartner Research, 17 December 2007

    Google Scholar 

  • Romano de Sant’ Ana, A.: Brasil-Chile, Ayer y Hoy. In Cave, R. (ed.) Brasil y Chile: Una mirada hacia America Latina y sus perspectivas. Instituto de Estudios Internacionales & Embajada de Brasil (2006)

    Google Scholar 

  • Sarvary, M.: Knowledge management and competition in the consulting industry. Calif. Manag. Rev. 41(2, Winter), 95–107 (1999)

    Google Scholar 

  • Stewart, T.: Intellectual Capital: The New Wealth of Organizations. Double Day, New York (1999)

    Google Scholar 

  • Tencer, D.: Forbes Survey: Workplace Diversity Key To Innovation. The Huffington Post Canada, 29 August 2011. http://www.huffingtonpost.ca/2011/07/29/workplace-diversity-innovation_n_913214.html

  • Tishman, F.M., Van Looy, S., Bruyere, S.M.: Employer Strategies for Responding to an Aging Workforce. The NTAR Leadership Center, Rutgers, The State University of New Jersey (2012)

    Google Scholar 

  • Treacy, M., Wiersema, F.: The Discipline of market leaders, reading, mass, Addison-Wesley (1995)

    Google Scholar 

  • UCSF University of California, San Francisco.: Managing Diversity in the Workplace, Human Resources/Guide to Managing Human Resources, Chap. 12 (2012). http://ucsfhr.ucsf.edu/index.php/pubs/hrguidearticle/chapter-12-managing-diversity-in-the-workplace/. Downloaded on 14 June 2013

  • Viedma, J.M., Cabrita, M.R.: Entrepreneurial Excellence in the Knowledge Economy. Palgrave MacMillan, London (2012)

    Book  Google Scholar 

  • Work and Family Researchers Network.: Definitions of Aging Workforce (2013). https://workfamily.sas.upenn.edu/glossary/a/aging-workforce-definitions. Downloaded on 13 June 2013

Download references

Author information

Authors and Affiliations

Authors

Corresponding authors

Correspondence to Teresita Arenas or Paul Griffiths .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Arenas, T., Griffiths, P. (2014). Analysing the Relationship Between Components of Knowledge Orientation Strategy in Chilean Enterprises. In: Uden, L., Fuenzaliza Oshee, D., Ting, IH., Liberona, D. (eds) Knowledge Management in Organizations. KMO 2014. Lecture Notes in Business Information Processing, vol 185. Springer, Cham. https://doi.org/10.1007/978-3-319-08618-7_33

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-08618-7_33

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-08617-0

  • Online ISBN: 978-3-319-08618-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics