Abstract
This chapter defines important concept pairs such as quality of experience versus quality of service, quality element versus quality feature, and perceived quality versus judged quality, that will be used throughout the present book. Moreover, two approaches are introduced for modeling speech quality perception either on the psychophysical or functional (psychological/psychophysiological) level of explanation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
A similar notion of “micro-valence” or perceived valence is discussed by Lebrecht and colleagues [25]: “Everyday objects automatically evoke some perception of valence[, which] can be considered a higher-level object property that connects vision [and audition] to behavior […]. Thus, valence is not a label or judgment applied to the object postrecognition, but rather an integral component of mental object representations” (p. 1). In contrast, affective valence would only be associated with fully fledged, high-arousal emotional and motivational states or, e.g., with startle responses triggered by more intense stimulatory change. Either valence dimension describes a continuum from “negative/bad” or “unpleasant” to “positive/good” or “pleasant” [24], characterizing the evaluative percept (perceived valence) or affective experience (affective valence).
- 2.
The vector model actually presents a special case of an ideal point model, as elaborated in [23].
- 3.
References
ISO 9000:2005, Quality Management Systems – Fundamentals and Vocabulary (International Organization for Standardization (ISO), Geneva, 2005)
ISO 8402:1994, Quality Management and Quality Assurance – Vocabulary (International Organization for Standardization (ISO), Geneva, 1994)
ITU-T Recommendation P.10/G.100, Vocabulary for Performance, Quality of Service and Quality of Experience (International Telecommunication Union (ITU), Geneva, 2017)
M. Varela, L. Skorin-Kapov, T. Ebrahimi, Quality of service versus quality of experience, in Quality of Experience, ed. by S. Möller, A. Raake (Springer, Cham, 2014), pp. 85–96
A. Raake, Speech Quality of VoIP: Assessment and Prediction (John Wiley & Sons, Ltd, Chichester, 2006)
A. Raake, S. Egger, Quality and quality of experience, in Quality of Experience, ed. by S. Möller, A. Raake (Springer, Cham, 2014), pp. 11–33
S. Bech, N. Zacharov, Perceptual Audio Evaluation – Theory, Method and Application (John Wiley & Sons, Ltd, Chichester, 2006)
M. Schoeffler, A. Silzle, J. Herre, Evaluation of spatial/3D audio: basic audio quality versus quality of experience. IEEE J. Sel. Top. Sign. Proces. 11(1), 75–88 (2017)
P. Le Callet, S. Möller, A. Perkis (eds.), Qualinet White Paper on Definitions of Quality of Experience, European Network on Quality of Experience in Multimedia Systems and Services (COST Action IC 1003), Version 1.2 (2013)
U. Reiter, K. Brunnström, K. De Moor, M.-C. Larabi, M. Pereira, A. Pinheiro, J. You, A. Zgank, Factors influencing quality of experience, in Quality of Experience, ed. by S. Möller, A. Raake (Springer, Cham, 2014), pp. 55–72
U. Engelke, H. Kaprykowsky, H.-J. Zepernick, P. Ndjiki-Nya, Visual attention in quality assessment. IEEE Signal Process. Mag. 28(6), 50–59 (2011)
U. Engelke, D.P. Darcy, G.H. Mulliken, S. Bosse, M.G. Martini, S. Arndt, J.-N. Antons, K.Y. Chan, N. Ramzan, K. Brunnström, Psychophysiology-based QoE assessment: a survey. IEEE J. Sel. Top. Sign. Proces. 11(1), 6–21 (2017)
S. Uhrig, G. Mittag, S. Möller, J.-N. Voigt-Antons, P300 indicates context-dependent change in speech quality beyond phonological change. J. Neural Eng. 16(6), 066008 (2019)
E.M. Kaya, M. Elhilali, Investigating bottom-up auditory attention. Front. Hum. Neurosci. 8 (2014)
A. Raake, Does the content of speech influence its perceived sound quality? Sign 1, 1170–1176 (2002)
S. Möller, Quality Engineering: Qualität kommunikationstechnischer Systeme (Springer, Heidelberg, 2010)
M. Maguire, Context of use within usability activities. Int. J. Hum. Comput. Stud. 55(4), 453–483 (2001)
T. Hoßfeld, P.E. Heegaard, M. Varela, S. Möller, QoE beyond the MOS: an in-depth look at QoE via better metrics and their relation to MOS. Qual. User Exp. 1(1), 2 (2016)
U. Jekosch, Voice and Speech Quality Perception: Assessment and Evaluation. Signals and Communication Technology (Springer, Berlin, 2005)
S. Möller, Assessment and Prediction of Speech Quality in Telecommunications (Springer US, Boston, 2000)
S. Möller, Quality of transmitted speech for humans and machines, in Communication Acoustics, ed. by J. Blauert (Springer, Heidelberg, 2005), pp. 163–192
M. Wältermann, A. Raake, S. Möller, Quality dimensions of narrowband and wideband speech transmission. Acta Acust. United Acust. 96(6), 1090–1103 (2010)
M. Wältermann, Dimension-Based Quality Modeling of Transmitted Speech. T-Labs Series in Telecommunication Services (Springer, Heidelberg, 2013)
M.M. Bradley, P.J. Lang, Emotion and Motivation, ed by J.T. Cacioppo, L.G. Tassinary, G. Berntson (Cambridge University Press, Cambridge, 2007), pp. 581–607
S. Lebrecht, M. Bar, L.F. Barrett, M.J. Tarr, Micro-valences: perceiving affective valence in everyday objects. Front. Psychol. 3 (2012)
F. Rumsey, Spatial quality evaluation for reproduced sound: terminology, meaning, and a scene-based paradigm. J. Audio Eng. Soc. 50(9), 651–666 (2002)
S. Uhrig, G. Mittag, S. Möller, J.-N. Voigt-Antons, Neural correlates of speech quality dimensions analyzed using electroencephalography (EEG). J. Neural Eng. 16(3), 036009 (2019)
J. Blauert, U. Jekosch, A layer model of sound quality, in Proceedings of the 3rd International Workshop on Perceptual Quality of Systems (PQS 2010) (2010), pp. 18–23
J. Blauert, U. Jekosch, Auditory quality of performance spaces for music – the problem of the references, in Proceedings of the 19th International Congress on Acoustics (ICA 2007) (2007), pp. 1205–1210
U. Jekosch, Assigning meaning to sounds – semiotics in the context of product-sound design, in Communication Acoustics, ed. by J. Blauert (Springer, Heidelberg, 2005), pp. 193–221
M. Barreda-Ángeles, R. Pépion, E. Bosc, P. Le Callet, A. Pereda-Baños, Exploring the effects of 3D visual discomfort on viewers’ emotions, in 2014 IEEE International Conference on Image Processing (ICIP) (IEEE, Paris, 2014), pp. 753–757
S. Uhrig, S. Möller, D.M. Behne, U.P. Svensson, A. Perkis, Testing a quality of experience (QoE) model of loudspeaker-based spatial speech reproduction, in 2020 Twelfth International Conference on Quality of Multimedia Experience (QoMEX) (IEEE, Athlone, 2020), pp. 1–6
J.T. Cacioppo, S.L. Crites, W.L. Gardner, G.G. Berntson, Bioelectrical echoes from evaluative categorizations: I. A late positive brain potential that varies as a function of trait negativity and extremity. J. Pers. Soc. Psychol. 67(1), 115–125 (1994)
ITU-R Recommendation BS.1284-2, General Methods for the Subjective Assessment of Sound Quality (International Telecommunication Union (ITU), Geneva, 2019)
R. Nicol, L. Gros, C. Colomes, M. Noisternig, O. Warusfel, H. Bahu, B.F.G. Katz, A roadmap for assessing the quality of experience of 3D audio binaural rendering, in EAA Joint Symposium on Auralization and Ambisonics, Berlin (2014), pp. 100–106
ITU-R Recommendation BS.1116-3, Methods for the Subjective Assessment of Small Impairments in Audio Systems (International Telecommunication Union (ITU), Geneva, 2015)
ITU-T Recommendation G.107, The E-model: A Computational Model for Use in Transmission Planning (International Telecommunication Union (ITU), Geneva, 2015)
J. Skowronek, A. Raake, Assessment of cognitive load, speech communication quality and quality of experience for spatial and non-spatial audio conferencing calls. Speech Commun. 66, 154–175 (2015)
S. Möller, W.-Y. Chan, N. Côté, T. Falk, A. Raake, M. Wältermann, Speech quality estimation: models and trends. IEEE Signal Process. Mag. 28(6), 18–28 (2011)
E. Datteri, F. Laudisa, Box-and-arrow explanations need not be more abstract than neuroscientific mechanism descriptions. Front. Psychol. 5 (2014)
G.G. Berntson, J.T. Cacioppo, Reductionism, in Paradigms in Theory Construction, ed. by L. L’Abate (Springer, New York, 2012), pp. 365–374
S. Möller, R. Heusdens, Objective estimation of speech quality for communication systems. Proc. IEEE 101(9), 1955–1967 (2013)
S. Möller, M. Wältermann, M.-N. Garcia, Features of quality of experience, in Quality of Experience, ed. by S. Möller, A. Raake (Springer, Cham, 2014), pp. 73–84
B.J. McDermott, Multidimensional analyses of circuit quality judgments. J. Acoust. Soc. Am. 45(3), 774–781 (1969)
M. Wältermann, A. Raake, S. Möller, The sound character space of spectrally distorted telephone speech and its impact on quality, in Audio Engineering Society Convention 124 (2008)
M. Wältermann, A. Raake, S. Möller, Modeling of integral quality based on perceptual dimensions – a framework for a new instrumental speech-quality measure, in ITG Conference on Voice Communication [8. ITG-Fachtagung] (2008), pp. 1–4
N. Côté, Integral and Diagnostic Intrusive Prediction of Speech Quality, ser. T-Labs Series in Telecommunication Services (Springer, Heidelberg, 2011)
A. Raake, J. Blauert, Comprehensive modeling of the formation process of sound-quality, in 2013 Fifth International Workshop on Quality of Multimedia Experience (QoMEX) (IEEE, Klagenfurt am Wörthersee, 2013), pp. 76–81
A.S. Bregman, Auditory Scene Analysis: The Perceptual Organization of Sound (MIT Press, Cambridge, 1990)
B.C.J. Moore, An Introduction to the Psychology of Hearing, 6th edn. (Brill, Leiden, 2013)
J. Skowronek, A. Raake, Conceptual model of multiparty conferencing and telemeeting quality, in 2015 Seventh International Workshop on Quality of Multimedia Experience (QoMEX) (2015), pp. 1–6
J.-N. Antons, Neural Correlates of Quality Perception for Complex Speech Signals. T-Labs Series in Telecommunication Services (Springer, Cham, 2015)
S. Arndt, Neural Correlates of Quality During Perception of Audiovisual Stimuli. T-Labs Series in Telecommunication Services (Springer, Singapore, 2016)
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this chapter
Cite this chapter
Uhrig, S. (2022). Speech Quality Fundamentals. In: Human Information Processing in Speech Quality Assessment. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-030-71389-8_2
Download citation
DOI: https://doi.org/10.1007/978-3-030-71389-8_2
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-71388-1
Online ISBN: 978-3-030-71389-8
eBook Packages: EngineeringEngineering (R0)