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Using Virtual World Technology to Deliver Educational Services

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Case Studies in Service Innovation

Abstract

Despite increasing educational use of immersive virtual environments for seminars, lectures and teaching related events, there is an absence of ceremonial events such as graduation. Graduation is not simply an ‘event’ but a cultural practice, a ritual, marking alife-transition point and public recognition of achievement. This case study reports a recent innovation in the delivery of educational services in which university students take part in an official graduation using the virtual world technology, Second Life (http://www.secondlife.com). This case study has previously been reported in Keeling et al., 2009.

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Links to Further Information

  • Financial Times (2009) http://www.ft.com/cms/s/2/02ab7a8e-f916-11dd-ab7f-000077b07658.html. Accessed 5 March 2012

  • Grimes RL (1994) Beginnings in ritual studies (Studies in Comparative Religion). University of South Carolina Press, Columbia

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  • Keeling K, Keeling D, Macaulay LA, Lythgoe P (2009) Virtual graduations: a missed opportunity for e-Learning. In: Cunningham P, Cunningham M (eds) eChallenges e-2009 Conference Proceedings. IIMC International Information Management Corporation, Dublin (Much of this case is extracted from)

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  • Papamichail K, Alrayes A, Macaulay LA (2009) Exploring the potential of virtual worlds for enquiry-based learning (Lecture Notes in Computer Science, 5736). Springer, Berlin, pp 376–385

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© 2012 Springer Science+Business Media New York

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Macaulay, L., Keeling, K., Keeling, D., Mitchell, C., Tan, Y. (2012). Using Virtual World Technology to Deliver Educational Services. In: Macaulay, L., Miles, I., Wilby, J., Tan, Y., Zhao, L., Theodoulidis, B. (eds) Case Studies in Service Innovation. Service Science: Research and Innovations in the Service Economy. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-1972-3_24

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