Abstract
The Internet poses new challenges for information systems development, as it also does in many other practices that worked well in the preceding era that fail as adherents refuse to abandon what was once tried, tested, and now obliviously believed. This chapter integrates various diverse theoretical perspectives from manufacturing, innovation management and diffusion, and social systems research to propose integration of knowledge management as the primary basis for systems development practice. Influences of homophilous networks are analyzed to call for the rejection of the “big-bang” notion of systems delivery. A new approach to viewing an information system as a family instead of an artifact is proposed; challenges to traditional ISD practices in the Internet-centric environment are identified and system level decomposition followed by process knowledge management at both a micro and macro systemic level is explicated.
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Tiwana, A. (2001). Managing Micro- and Macro-level Design Process Knowledge across Emergent Internet Information System Families. In: Roy, R. (eds) Industrial Knowledge Management. Springer, London. https://doi.org/10.1007/978-1-4471-0351-6_14
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DOI: https://doi.org/10.1007/978-1-4471-0351-6_14
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