Abstract
A little green Martian visiting any organization in Australia, the USA or the UK would notice that the people in the organizations do not behave randomly. Neither do they all behave similarly. Except in the very smallest organization, perhaps a partnership, people tend to specialize in certain activities. Specialization happens because, up to a point, it brings enormous benefits. People can become more skilled at a narrow range of tasks than being an incompetent ‘Jack of all trades’. It also helps others to deal with the organization. The Broken Hill Steel Company employs thousands of people — you can imagine the chaos in chasing up an application form if its progress had been allotted at random to one of the staff!
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© 1991 Mike Smith and Lynn Davidson
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Smith, M., Davidson, L. (1991). Analysing Jobs: The Manager and the Job. In: Smith, M. (eds) Analyzing Organizational Behaviour. Palgrave, London. https://doi.org/10.1007/978-1-349-21542-3_2
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DOI: https://doi.org/10.1007/978-1-349-21542-3_2
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