Collection

Cooperation on the shopfloor

In line with the mindset that humans are at the center of Industry 4.0 efforts, this special issue contributes, through case studies, to developing a better understanding of the complex and cooperative interplay between people, machines, and organizational structures in practice. The selection of papers demonstrates the relevance of coordinative practices and expertise sharing within the current technological era, and shows how technology can support current manufacturing practices through concrete interventions. The studies range from peer-creation processes in the manufacturing process to new technological ways of expertise-sharing and maintenance work. In conclusion, we hope the design and research community will find this special issue to be a useful collection of papers that examine how cooperative work and working structures have (not) changed within manufacturing settings over the last years. With our special issue we hope to provide an informative foundation for further research in this field.

Editors

  • Thomas Ludwig

    Thomas Ludwig is a professor for cyber-physical systems at the University of Siegen (Germany). His research focuses on the human-centered design of cyber-physical systems and AI as well as the impact of digitalization on work structures and practices. The application domains range from industrial contexts and the ICT support for workers at the machines to crisis management and the collaboration between emergency services and volunteers.

  • Myriam Lewkowicz

    I am conducting research in the CSCW (Computer-Supported Cooperative Work) domain. I am interested in the design of socio-technical systems. It consists in defining systems to support existing collective practices or designing collective activities. My research work is interdisciplinary and offers reflections, analyses and design approaches for the definition of new products and services for supporting collectives.

  • Torkil Clemmensen

    Torkil Clemmensen is a professor in Human-Computer Interaction at the Department of Digitalization, Copenhagen Business School, Denmark. His interest is in psychology as a science of design, including human work interaction design. As involved in International Federation of Information Processing, Working Group 13.6 on Human Work Interaction Design (HWID) and Working Group 13.8 on Interaction Design for International Development, he co-organizes a series of international working conferences on work analysis and usability/user experiences in organisational, human, social and cultural contexts.

Articles (5 in this collection)