Abstract
The target of marketing is to maximize the customer equity. Seen from this angle, this article interprets the content of marketing strategy based on the analysis of the customer equity. We analyze the content of marketing strategy at last, rationally analyze inner connection in content of marketing strategy.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Robert.C.Blattberg,John.Deighton,“Managing marketing by the customer equitytest”, Harvard Business Review, vol.28, no.7, pp.136–144,1996.
Rust, T.Roland, Valarie A. Zeithaml, and Katherine N. Lemon,“Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy”,New York: The Free Press, 2000, pp. 37–38.
Robert.C.Blattberg, Gary.Getz, Jacquelyn.S.Thomas, “Customer Equity: Building and Managing Relationships as Valuable Assets”,Boston:Harvard Business School Press, 2001.
Roland,T.Rust, KatherineN.Lemon, Das Narayandas, “Customer Equity Management”,Peking University Press, 2006.
I.H.Ansoff,“Corporate Strategy: An Analytic Approach to Business for Growth and Expansion” MaGraw-Hill. New York. 1965.
Michael•Porter,“Competitive strategy”,Trans. Xiao-yue Chen, Beijing: Huaxia Press, 2005. pp. 33–34.
Philip•Kotler, “Marketing management” (Eleventh Edition),Trans.Qing-hao Mei, Shanghai: Shanghai people’s Press, 2003. pp. 65–340.
David•Aaker, “Managing Brand Equity”, Trans.Wei-hua Xi, Beijing: Mechanical Industry Press, 2006.
Doyle,P., “Marketing Management and Strategy”, Trans.Yu-min Zhu,Ai-lin Yang,Yuan-huai Wang, Posts Telecom Press, 2007.
Boyett,•J•H, “Classical marketing”,Trans.Yang Yue, Beijing: Mechanical Industry Press, 2004. pp. 41–42.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Atlantis Press and the author(s)
About this paper
Cite this paper
Li, Jj. (2017). Rational Thinking of the Marketing Strategy Based on Customer Equity. In: Qi, E., Shen, J., Dou, R. (eds) Proceedings of the 23rd International Conference on Industrial Engineering and Engineering Management 2016. Atlantis Press, Paris. https://doi.org/10.2991/978-94-6239-255-7_13
Download citation
DOI: https://doi.org/10.2991/978-94-6239-255-7_13
Published:
Publisher Name: Atlantis Press, Paris
Print ISBN: 978-94-6239-254-0
Online ISBN: 978-94-6239-255-7
eBook Packages: EngineeringEngineering (R0)