Abstract
This research program involved the benchmarking, verification visit, semi-structured interview and modelling of a group of 8 first tier and 13 second tier Toyota suppliers in Japan together with a similar grouping in the UK. The benchmarking questionnaires were sent to the participating companies approximately one month before a visit was made. The firms were requested to return the completed questionnaires before the visit date. This was the case in all but one company. Each questionnaire was then individually interrogated to ensure that errors had not occurred during completion. This was primarily achieved by entry onto a comprehensive spreadsheet with predetermined check questions and calculations. This is believed to have identified over 90% of any suspect or missing data at this pre-visit stage.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Andersen Consulting (1992) The Lean Enterprise Benchmarking Project, Andersen Consulting, London.
Andersen Consulting (1994) Worldwide Manufacturing Competitiveness Study, Andersen Consulting, London.
Dimancescu, D., Hines, P. and Rich, N. (1997) Creating the Lean Enterprise: Design & Managing Strategic Processes For Customer Winning Performance, AMACOM, New York.
Hines, P. (1994) Creating World Class Suppliers: Unlocking Mutual Competitive Advantage, Pitman, London.
Hines, P. and Rich, N. (1997) “The seven value stream mapping tools”, International Journal of Operations & Production Management, 17(1), 46–64.
Nishiguchi, T. (1994) Strategic Industrial Sourcing: The Japanese Advantage, Oxford University Press, New York.
Piore, M. and Sabel, M. (1984) The Second Industrial Divide: Possibilities For Prosperity, Basic Books Inc., New York.
Rich, N. and Hines, P. (1997) “The three pillars of strategic alignment: a model for the achievement of internal and external synergy”, ICPR 97 Conference, Osaka, August.
Stalk, G. and Hout, T. (1990) Competing Against Time: How Time Based Competition is Reshaping Global Markets, Free Press, New York.
Toyota Motor Corporation (1994) How We Saved $1.5 Billion (Annual Report), Toyota City: Toyota Motor Corporation.
Womack, J. and Jones, D. (1996) Lean Thinking, Simon and Schuster, New York.
Womack, J., Jones, D. and Roos D. (1990) The Machine That Changed The World, Rawson Associates, New York.125–137
Editor information
Editors and Affiliations
Copyright information
© 2016 Peter Hines
About this chapter
Cite this chapter
Hines, P. (2016). Toyota Supplier System in Japan and the UK. In: Pawar, K.S., Rogers, H., Potter, A., Naim, M. (eds) Developments in Logistics and Supply Chain Management. Palgrave Macmillan, London. https://doi.org/10.1057/9781137541253_11
Download citation
DOI: https://doi.org/10.1057/9781137541253_11
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-55848-3
Online ISBN: 978-1-137-54125-3
eBook Packages: Business and ManagementBusiness and Management (R0)