Abstract
The debate between ‘hard’ and ‘soft’ research approaches continues in the IS field, but with little prospect of resolution. The debate is typically characterized by tendentious arguments as advocates from each approach offer a somewhat one-sided condemnation of the counterpart from the inimical research tradition. This paper begins by relating two fictitious tales which serve to highlight the futility of research conducted at the extremity of each research approach. The dichotomies which characterize these rival factions are also summarized. The debate is then framed in terms of the polarization problem whereby IS researchers are divided geographically and paradigmatically into ‘hard’ and ‘soft’ camps. A variety of different strategies have been proposed for resolving the debate and these are discussed in detail. They are grouped into four categories, referred to as supremacism, isolationism, integration, and pluralism. Finally, the paper contends that the debate cannot be resolved, and offers the metaphor of magnetic polarity as a means of reflecting this. The paper concludes by arguing that it would be more appropriate to recast the debate at a macro level in order to accommodate different research agenda and recognize the strengths within each tradition.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Anderson, P. (1988) Relative to what-that is the question: a reply to Siegel. Journal of Consumer Research, 15, 133–37.
Benbasat, I., Goldstein, D. and Mead, M. (1987) The case research strategy in studies of information systems. MIS Quarterly, 11(3), 369–86.
Burrell, G. and Morgan, G. (1979) Sociological Paradigms and Organisation Analysis (Heinemann, London).
Butler, T. and Fitzgerald, B. (1977) A case study of user participation in the IS development process, Proceedings of the 18th Annual Conference in Information Systems, Atlanta, George, December, 1997, pp. 411–26.
Daft, R. and Lewin, A. (1990) Can organization studies begin to break out of the normal science straitjacket? an editorial essay. Organizational Science, 1(1) 1–9.
Deutscher, I. (1966) Words and deeds: social science and social policy. Social Problems, 13(4), 233–54.
Dutton, W. (1988) Letter to the editor. MIS Quarterly, 12(4), 521.
Firestone, W. (1990) Accommodation: towards a paradigm-praxis dialectic, in Guba, E. (ed). The Paradigm Dialog (Sage, California) pp. 105–24.
Gable, C. (1994) Integrating case study and survey research methods: an example in information system. European Journal of Information Systems, 3(2), 112–26.
Galliers, R. (1995) A manifesto for information management research. British Journal of Management, 6, (special edition), 1–8.
Gallivan, M. (1997) Value in triangulation: a comparison of two methods for combining qualitative and quantitative methods, in Lee, A., Liebenau, J. and DeGross, J. (eds) Information Systems and Qualitative Research (Chapman & Hall, London) pp. 417–43.
Glaser, B. (1992) Basics of Grounded Theory Analysis, (Sociology Press, Mill Valley).
Guba, E. (1990) (ed.) The Paradigm Dialog, (Sage, California).
Guba, E. and Lincoln, Y. (1994) Competing paradigms in qualitative research, in Denzin, N. and Lincoln, Y. (eds) (1994) The Handbook of Qualitative Research (Sage Publications, California) pp. 105–17.
Hassard, J. (1991) Multiple paradigms and organizational analysis: a case study. Organizational Studies, 12(2), 275–99.
Hiltz, S. and Johnson, K. (1990) User satisfaction with Computer Mediated Communication Systems. Management Science, 36(6), 739–65.
Hirschheim, R. and Klein, H. (1989) Four paradigms of information systems development. Communications of the ACM, 32(10), 1199–216.
Hunt, S. (1991) Positivism and paradigm dominance in consumer research: toward critical pluralism and reapproachment. Journal of Consumer Research, 18(6), 32–44.
Iivari, J. (1991) A paradigmatic analysis of contemporary schools of IS development. European Journal of Information Systems, 1(1), 249–72.
Jackson, N and Carter, P. (1991) In defence of paradigm incommensurability. Organizational Studies. 12(1), 109–27.
Jick, T. (1983) Mixing qualitative and quantitative methods: triangulation in action, in Van Maanen, J. (ed) Qualitative Methodology (Sage, California) pp. 135–48.
Kaplan, B. and Duchon, D. (1988) Combining qualitative and quantitative methods in IS research: a case study. MIS Quarterly, 12(4), 571–87.
Kavanagh, D. (1994) Hunt versus Anderson: round 16. European Journal of Marketing, 28(3), 26–41.
Keen, P. (1991) Keynote address: relevance and rigor in information systems research, in Nissen, H., Klein, H. and Hirschheim, R. (eds) Information Systems Research: Contemporary Approaches and Emergent Traditions (Elsevier Publishers, North Holland) pp. 27–49.
Klein, H., Hirschheim, R. and Nissen, H. (1991) A pluralist perspective of the IS research arena, in Nissen, H., Klein, H. and Hirschheim, R. (eds) Information Systems Research: Contemporary Approaches and Emergent Traditions, (Elsevier Publishers, North Holland) pp. 1–20.
Landry, M. and Banville, C. (1992) A disciplined methodological pluralism for MIS research. Accounting, Managemnt and Information Technologies, 2(2), 77–98.
Lee, A. (1989) A scientific methodology for MIS case studies. MIS Quarterly, 13(1), 33–50.
Lee, A. (1991) Integrating positivist and interpretivist approaches to organizational research. Organizational Science, 2(4), November, 342–65.
Lee, A., Liebenau, J. and DeGross, J. (eds) (1997) Information Systems and Qualitative Research, (Chapman & Hall, London).
McGrath, J. (1984) Groups: Interaction and Performance, (Prentice-Hall, New Jersey).
McGuire, W. (1973) The yin and yang of progress in social psychology. Journal of Personality and Social Psychology, 26(3), 446–56.
Mead, M. (1928) Coming of Age in Samoa (William Morrow, New York).
Morey, N. and Luthans, F. (1984) An emic perspective and ethnoscience methods for organizational research. Academy of Management Review, 9(1), 27–36.
Morgan, G. (ed.) (1983) Beyond Method, (Sage Publications, California).
Mumford, E. (1991) Opening address: information systems research-leaking craft or visionary vehicle?, in Nissen, H., Klein, H. and Hirschheim, R. (eds) Information Systems Research: Contemporary Approaches and Emergent Traditions (Elsevier Publishers, North Holland) pp. 21–26.
Mumford, E., Hirschheim, R., Fitzgerald, G. and Wood-Harper, A. (eds) (1985) Research Methods in Information Systems, (Elsevier Publishers, North Holland).
Murfin, R. (ed) (1996) Case Studies in Contemporary Criticism (Macmillan Press, London).
Newman, M. (1989) Some fallacies in information systems development. International Journal o f Information Management, 9(4), 127–43.
Nissen, H. (1985) Acquiring knowledge of information systems research in a methodological quagmire, in Mumford, B., Hirschheim, R., Fitzgerald, G. and Wood-Harper, A. (eds) Research Methods in Information Systems (Elsevier Publishers, North Holland) pp. 39–51.
Nissen, H., Klein, H. and Hirschheim, R. (eds) (1991) Information Systems Research: Contemporary Approaches and Emergent Traditions (Elsevier Publishers, North Holland).
Orlikowski, W. and Baroudi, J. (1991) Studying information technology in organizations: research approaches and assumptions. Information Systems Research, 2(1), 1–28.
Patton, M. (1990) Qualitative Evaluation and Research (2nd ed) (Sage Publications, London).
Pfeffer, J. (1993) Barriers to the advance of organizational science: paradigm development as an independent variable. Academy of Management Review, 18(4), 599–620.
Reed, M. (1985) Redirections in Organisational Analysis, (Tavistock, London).
Robey, D. and Markus, L. (1998) Beyond rigor and relevance: producing consumable research about information systems. Information Resources Management Journal, 11(1), 57–15.
Schoderbek, P., Kefalas, A. and Scoderbek, C. (1975) Management Systems: Conceptual Considerations (Business Publications, Dallas).
Smith, J. and Heshusius, L. (1986) Closing down the conversation: the end of the quantitative-qualitative debate among educational inquirers. Educational Researcher, 15(2), 4–12.
Talbott, S. (1995) The Future does not Compute, (O’Reilly & Associates, Sebastopol, CA, USA).
Trauth, B. and O’Connor, B. (1991) A study of the interaction between information, technology and society. in Nissen, H., KIein, H. and Hirschheim, R. (eds) Information Systems Research: Contemporary Approaches and Emergent Traditions (Elsevier Publishers, North Holland) pp. 131–44.
Van Horn, R. (1973) Empirical studies of management information systems. DataBase, 4(4), 172–80.
Walsham, G. (1995) The emergence of interpretivism in IS research. Information Systems Research, 6(4), December, 376–94.
White, K. (1985) Perceptions and deceptions: issues for IS research, in Mumford, E., Hirschheim, R., Fitzgerald, G. and Wood-Harper, A. (eds) Research Methods in Information Systems (Elsevier Publishers, North Holland) pp. 237–42.
Wilmott, H. (1993) Breaking the paradigm mentality. Organizational Studies, 14(5), 681–719.
Wynekoop, J. (1992) Strategies for implementation research: combining research methods, in DeGross, J., Bostrom, R. and Robey, D. (eds) Proceedings of the Thirteenth International Conference on Information Systems, Dallas, Texas, pp. 185–93.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Copyright information
© 2015 Journal of Information Technology (JIT)
About this chapter
Cite this chapter
Fitzgerald, B., Howcroft, D. (2015). Towards dissolution of the IS research debate: from polarization to polarity. In: Willcocks, L.P., Sauer, C., Lacity, M.C. (eds) Formulating Research Methods for Information Systems. Palgrave Macmillan, London. https://doi.org/10.1057/9781137509857_4
Download citation
DOI: https://doi.org/10.1057/9781137509857_4
Published:
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-56112-4
Online ISBN: 978-1-137-50985-7
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)