Informal settlements, such as favelas (slums), are complex social ecosystems, characterised by their lack of basic services and by their particular social ties. Favelas in Rio de Janeiro are undergoing rapid changes, and new organisations and relationships are beginning to appear. This is largely as a result of the Rio de Janeiro government’s policy of ‘pacification’ — a strategy to occupy the favelas formerly controlled by drug dealers, aimed at extending citizens’ rights (and duties) in these areas (Fleury, 2012).
- Service User
- Informal Settlement
- Recyclable Material
- Collection Point
- Social Innovation
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
Buber, M. (1996) I and Thou (W. Kaufmann, Trans.). New York: Simon and Schuster-Touchstone (Original work published 1921).
Buber, M. (2006) Between Man and Man (R. Gregor-Smith, Trans.). New York: Routledge Classics (Original work published 1947).
Cipolla, C. (2004) ‘Tourist or Guest: Designing Tourism Experiences or Hospitality Relations?’ Design Philosophy Papers, 2 (2): 103–13.
Cipolla, C. (2012) ‘Solutions for Relational Services’, in Miettinen, S. and Valtonen, A. (Org.), Service Design with Theory. Discussions on Change, Value and Methods. Rovaniemi: LUP — Lapland University Press.
Cipolla, C. and Manzini, E. (2009) ‘Relational Services’, Knowledge, Technology & Policy, 22: 45–50.
Echeverri, A. and Orsini, F.M. (2011) ‘Informalidad y Urbanismo Social en Medell’, Sostenible? 12.
Fleury, S. (2012) ‘Militarização do social como estratégia de integração — o caso da UPP do Santa Marta’, Sociologias, 14 (30): 194–222.
Light (2011) Relatório de Sustentabilidade de 2011 [Sustainability Report 2011]. <http://www.relatoriolight.com.br/> [Accessed 1 August 2013].
Light (2012) Relatório de Sustentabilidade de 2012 [Sustainability Report 2012]. <http://www.relatoriolight.com.br/> [Accessed 1 August 2013].
Manzini, E. (2007) ‘Design Research for Sustainable Social Innovation’, in Michel, R. (ed.), Design Research Now. Basel: Birkhauser Verlag, pp. 233–45.
Manzini. E. (2008) ‘Collaborative Organisations and Enabling Solutions. Social Innovation and Design for Sustainability’, in Jegou, F. and Manzini, E. (eds), Collaborative Services. Social Innovation and Design for Sustainability. Milan: Edizioni Polidesign, pp. 29–41.
Murray, R., Caulier-Grice, J. and Mulgan, G. (2010) The Open Book of Social Innovation. London: The Young Foundation.
Winther, T. (2012) ‘Electricity Theft As a Relational Issue: A Comparative Look at Zanzibar, Tanzania, and the Sunderban Islands, India’, Energy for Sustainable Development, 16: 111–19.
Yin, R. (2013) Case Study Research. Design and Methods. California: Sage.
Editors and Affiliations
Rights and permissions
This chapter is published under an open access license. Please check the 'Copyright Information' section either on this page or in the PDF for details of this license and what re-use is permitted. If your intended use exceeds what is permitted by the license or if you are unable to locate the licence and re-use information, please contact the Rights and Permissions team.
© 2015 Carla Cipolla, Patricia Melo and Ezio Manzini
About this chapter
Cite this chapter
Cipolla, C., Melo, P., Manzini, E. (2015). Collaborative Services in Informal Settlements: Social Innovation in a Pacified Favela in Rio de Janeiro. In: Nicholls, A., Simon, J., Gabriel, M. (eds) New Frontiers in Social Innovation Research. Palgrave Macmillan, London. https://doi.org/10.1057/9781137506801_7
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-137-54953-2
Online ISBN: 978-1-137-50680-1
eBook Packages: Palgrave Social Sciences CollectionSocial Sciences (R0)