Abstract
In this chapter, we analyse the empirical data from four exemplary case organisations. For maintaining the anonymity of the case organisations, they have been labelled as follows:
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The IT software services firm is labelled as SOFTSERV
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The IT software product development firm is labelled as PRODDEV
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The BPO firm is labelled as BPOLAND and the rural BPO firm is labelled as BPOLAND 2
The case organisations are analysed in the above order. We begin with SOFTSERV.
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© 2015 Vijay Pereira and Ashish Malik
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Pereira, V., Malik, A. (2015). Case-Study Analysis. In: Human Capital in the Indian IT/BPO Industry. Palgrave Studies in Global Human Capital Management. Palgrave Macmillan, London. https://doi.org/10.1057/9781137481528_5
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DOI: https://doi.org/10.1057/9781137481528_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-50288-2
Online ISBN: 978-1-137-48152-8
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