Abstract
The second way to overcome digital skill divides is the first to come to mind. It is the education or training of users to acquire these skills. Apparently, people first consider the obligations of users, ignoring the responsibility of designers. As argued in the previous chapter, this is not justified. However, is education the solution for digital skills divides? Strikingly, some individuals do not choose formal education as a means to learn digital skills. This is shown through an inventory of the means that Internet users choose. Figure 6.1 contains this inventory for European Internet users in 2011.
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Further Reading
Bruner, J. S. (1961). The act of discovery. Harvard Educational Review, 31(1), 21–32.
Classical book about formal and informal learning to be applied to contemporary learning digital skills.
Van Deursen, A., Courtois, C., & Van Dijk, J. (2014). Internet skills, sources of support and benefiting from Internet use. International Journal of Human-Computer Interaction. DOI:10.1080/10447318.2013.858458. Empirical study about social sources of support people use to solve problems of Internet use.
Selwyn, N., Gorard, S., & Furlong, J. (2006). Adult learning in the digital age: Information technology and the learning society. London and New York: Routledge.
Complete study of adult learning in learning digital skills with strong emphasis for social and cultural contexts and problems.
Van Deursen, A., & Van Dijk, J. (2014). Loss of labor time due to skill insufficiencies and malfunctioning ICT. International Journal of Manpower, 35(5), in press.
Empirical study about digital skills at work, consequences of inadequacies, and their solutions.
Buckingham, D. (2012). Beyond technology: Children’s learning in the age of digital culture. Cambridge: Polity.
About the children learning digital skills inside and outside school in a social and cultural context (beyond technology).
Wandke, H., Sengpiel, M., & Sönksen, M. (2012). Myths about older people’s use of information and communication technology. Gerontology, 58(6), 564–570.
About the elderly learning digital skills, myths, and realities, and to solve problems.
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© 2014 Jan A. G. M. van Dijk and Alexander J. A. M. van Deursen
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van Dijk, J.A.G.M., van Deursen, A.J.A.M. (2014). Solutions: Learning Digital Skills. In: Digital Skills. Palgrave Macmillan’s Digital Education and Learning. Palgrave Macmillan, New York. https://doi.org/10.1057/9781137437037_6
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DOI: https://doi.org/10.1057/9781137437037_6
Publisher Name: Palgrave Macmillan, New York
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