This chapter explores the precariousness of contemporary labour, arguing that it is not confined to any given social class but is instead an inherent feature of communicative capitalism. Cognitive labour marks a shift in productivity from the body to the soul of the worker, expropriating mental energies as well as putting to work the subjectivity of the worker. It is argued that this is not confined to creative or knowledge work but is instead identifiable in all labour that is communicational, relational or affective. Such productivity is most effectively mobilised by networked technologies in ways that make it flexible, fragmented and insecure.
KeywordsProductive Labour Leisure Time Call Centre Knowledge Work Human Intelligence
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