Abstract
It is very easy for people to describe the characteristics of good and bad leaders they have encountered. Bad managers are often cold micro-managers, who care only about themselves. Good managers have integrity and courage. They also have political savvy and realize how important it is. Most importantly, they are able and willing to confront poor performance, which is a major source of demoralization and frustration in teams.
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© 2013 Adrian Furnham
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Furnham, A. (2013). It’s All in the Delivery — Management Behaviour. In: The Resilient Manager. Palgrave Macmillan, London. https://doi.org/10.1057/9781137361073_5
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DOI: https://doi.org/10.1057/9781137361073_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-47222-2
Online ISBN: 978-1-137-36107-3
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