Abstract
Why is sustainability, also known as corporate social and environmental responsibility (CSER), important in global information technology (IT) outsourcing? Our extensive research over five years, including hundreds of interviews with outsourcing buyers, providers and advisers, provides answers to that question. Most importantly, this research describes the competitive benefits that accrue to outsourcing providers and buyers when they collaborate on sustainability issues. After reading this book, you will understand how collaborative sustainability can create benefits not only for your outsourcing relationship, wider society and the environment.
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Notes
See Babin, R. and B. Hefley (2010). Corporate Social Responsibility in Outsourcing: Summary of Findings from the IAOP 2009 CSR Survey, New York, IAOP: 1–20.
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© 2012 Ron Babin and Brian Nicholson
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Babin, R., Nicholson, B. (2012). Introduction: Achieving Social and Environmental Responsibility in Global Outsourcing. In: Sustainable Global Outsourcing. Technology, Work and Globalization. Palgrave Macmillan, London. https://doi.org/10.1057/9781137035318_1
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DOI: https://doi.org/10.1057/9781137035318_1
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-33013-3
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