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Abstract

In the knowledge economy, organizations build sustainable competitive advantages that rely not only on their internal IC, but also on the IC of other companies, organizations and institutions and, specifically, on that of the cluster (Porter, 1990), micro-cluster or territory where the company is located. This kind of IC, basically external, and of a relational nature, is one of the main constituents of networked organizations. From now on, it will be called social capital (Nahapiet and Goshal, 1998) because it is embedded in the social fabric (texture) of the nearby environment. Theoretical work in the field of social capital (Coleman, 1988; Burt, 1992; Putnam, 1993; Nahapiet and Goshal, 1998; Castiglione et al., 2008) provides a solid foundation for examining how networked organizations can rely on their social capital to build competitive advantages.

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© 2012 José Maria Viedma Marti and Maria do Rosário Cabrita

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Marti, J.M.V., do Rosário Cabrita, M. (2012). Social Capital Benchmarking System (SCBS). In: Entrepreneurial Excellence in the Knowledge Economy. Palgrave Macmillan, London. https://doi.org/10.1057/9781137024077_8

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