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Abstract

Precise definitions of IT outsourcing differ in the literature (Glass, 1996) but there is general agreement that it is the carrying out of IT functions by third parties (Kettler and Walstrom, 1993). Expenditure on IT outsourcing is considerable, with much of it placed with a few companies (Clark et al., 1995). However, there has been only a small (but increasing) number of empirical studies of IT outsourcing, a feature noted by several authors (e.g. Arnett and Jones, 1994; Sobol and Apte, 1995). In particular, there have been few British studies (Willcocks and Fitzgerald, 1993; Cronk and Sharp, 1995).Also, several conceptual frameworks are found in the literature, but more empirical work is needed to assess their validity (Corbett, 1994; Willcocks et al., 1996).

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© 2000 Ray Hackney and Martin Hancox

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Hackney, R., Hancox, M. (2000). IS/IT Outsourcing: Conceptualising Practice and Perception. In: Hackney, R., Dunn, D. (eds) Business Information Technology Management Alternative and Adaptive futures. Palgrave Macmillan, London. https://doi.org/10.1057/9780333977675_19

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