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Bridging gaps in globally dispersed collaboration: Developing knowledge bases

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Knowledge Processes in Globally Distributed Contexts

Part of the book series: Technology, Work and Globalization ((TWG))

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Abstract

Globally distributed collaboration and virtual teams are becoming increasingly common in areas such as aerospace (Malhotra et al., 2001) and software development (Carmel, 1999). There are a number of economic and technical trends that accelerate the growth of globally distributed projects and the creation of distributed or virtual teams. For economic and financial considerations, many companies are switching to offshore outsourcing of products and services. For instance, in the software and electronics industries offshore outsourcing of development (for software) and manufacturing (for electronics) is very common. Outsourcing of services such as call centers to English-speaking developing countries is becoming increasingly popular. On the technological side, ongoing innovations in information and communication technologies make it possible to cooperate in a distributed mode.

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© 2008 Julia Kotlarsky and Paul C. van Fenema

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Kotlarsky, J., van Fenema, P.C. (2008). Bridging gaps in globally dispersed collaboration: Developing knowledge bases. In: Kotlarsky, J., Oshri, I., van Fenema, P.C. (eds) Knowledge Processes in Globally Distributed Contexts. Technology, Work and Globalization. Palgrave Macmillan, London. https://doi.org/10.1057/9780230582408_3

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