Outsourcing: It Need not be India

Abstract

Outsourcing is a huge business. Some predict that the global market for outsourcing will be worth US$1.2 trillion by 2007.¹ Already about 16% of the world’s IT services sector is carried out remotely, away from where those services will be consumed.² The huge investment in bandwidth in the 1990s by governments and big telecommunications companies and the consequent massive falls in telecommunications costs have made all this possible.