A woman’s touch

  • Peninah Thomson
  • Jacey Graham
  • Tom Lloyd


The John Lewis Partnership (JLP), one of the UK’s largest, oldest and most durably successful retailing groups, is an oddity. It is so different from its rivals (see box) that it seems very likely that its success is because of, rather than despite, its many distinctive features.


Corporate Social Responsibility Corporate Governance Business Process Transformational Leadership Leadership Style 
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Copyright information

© Peninah Thomson and Jacey Graham 2005

Authors and Affiliations

  • Peninah Thomson
  • Jacey Graham
  • Tom Lloyd

There are no affiliations available

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